Accounts Receivable Specialist

About the role

A well-established real estate investment and property management company is seeking an Accounts Receivable Specialist to join its Accounting & Finance team. This individual will manage the full accounts receivable cycle across a commercial real estate portfolio, including tenant billing, collections, cash applications, account reconciliations, and reporting.

Responsibilities

• Prepare and process monthly tenant rent billings, CAM reconciliations, tax escalations, and other lease-related charges in accordance with lease agreements.
• Generate invoices, apply daily cash receipts, ACH payments, wire transfers, and lockbox deposits, ensuring timely and accurate account activity.
• Monitor accounts receivable aging and proactively manage collections by contacting tenants regarding outstanding balances and following up on delinquent accounts.
• Prepare and distribute past due notices, payment reminders, payment agreements, and other collection correspondence.
• Reconcile tenant accounts, research unapplied cash, investigate billing discrepancies, and resolve payment issues in partnership with Property Management and Leasing teams.
• Coordinate payment arrangements, monitor compliance with payment plans, and escalate unresolved collection matters to management when appropriate.
• Prepare weekly and monthly accounts receivable aging reports, collection summaries, and other financial reporting for management.
• Perform account reconciliations, support month-end close activities, and maintain accurate tenant account records and supporting documentation.
• Partner with Accounting, Property Management, Leasing, and Finance teams to improve billing accuracy, streamline collections, and enhance accounts receivable processes.

Requirements

• Bachelor's degree in Accounting, Finance, Business Administration, or equivalent work experience.
• 3+ years of accounts receivable, billing, or collections experience.
• Experience managing high-volume billing and collections.
• Strong understanding of accounts receivable processes and general accounting principles.
• Excellent organizational, analytical, and problem-solving skills.
• Strong written and verbal communication skills.
• Advanced proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP/XLOOKUP, and formulas.