Accounts Receivable Specialist

About Switch At Switch, we don’t just design, build and operate data centers—we are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world. We believe that innovation isn’t just about technology—it’s about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the world’s most advanced digital infrastructure that powers the progress of humanity. The Role: Accounts Receivable Specialist – Billing As an Accounts Receivable Specialist – Billing, you will manage billing operations and support accurate revenue recognition across customer accounts. This role exists to ensure invoices, payments, and account records are complete, accurate, and aligned with audit and compliance requirements. You will work closely with internal teams and customers to resolve discrepancies, respond to inquiries, and maintain timely billing and collections processes. What You’ll Do Process and reconcile billing transactions using JD Edwards, Salesforce, and internal systemsReview billing data for accuracy and compliance with revenue and audit controlsGenerate invoices, customer statements, and delinquency noticesRespond to customer inquiries and perform research across systems to resolve issuesUpload invoices to customer portals and manage customer-facing documentationCalculate and apply late fees, interest, and billing adjustments as neededProcess customer refunds and payment transactions (check, wire, ACH)Perform account reconciliations and support month-end close activitiesMaintain accurate records and documentation for audit readinessCollaborate with internal teams to resolve billing discrepancies and improve processes What We’re Looking For You maintain a high level of accuracy in billing and financial dataYou communicate clearly with customers and internal stakeholdersYou manage deadlines during high-volume billing cyclesYou investigate discrepancies and resolve issues with sound judgmentYou stay organized and detail-oriented across multiple accountsYou operate with professionalism and maintain data integrity Required What You’ll Bring 5+ years of experience in Accounts Receivable or related fieldExperience with billing processes and customer account managementFunctional knowledge of journal entries and general ledger reconciliationProficiency in Microsoft Excel, including formulas, VLOOKUP, and pivot tablesExperience with Microsoft Office tools including Outlook and TeamsStrong written and verbal communication skillsAbility to work flexible hours during peak billing cycles Preferred Associate’s or Bachelor’s degree in Accounting or related fieldExperience with JD Edwards and SalesforceExperience working in high-volume billing environments We encourage you to apply even if you do not meet every preferred qualification. Why Switch? A Culture of Karma – We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and forward-thinking environment.Industry Leading Designs – Work with the most advanced data center technology on the planet and be a part of emerging technology development.Flexibility & Remote Opportunities – Whether in-office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive.Career Stability & Growth – In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company.Generous Benefits Package - Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more! Join Us & Make a Difference This is more than a job—it’s a mission. If you’re ready to be part of a culture that values innovation, karma, and limitless potential, we want to hear from you. Apply Now and Let’s Build the Future Together. Applicant and Candidate Privacy Notice Your privacy rights may vary by location. Learn more in our Switch Applicant and Candidate Privacy Notice https://www.switch.com/applicant-and-candidate-privacy/ to understand how Switch collects, uses, shares, and protects your personal information during the recruiting process. Safe Hiring Notice Legitimate Switch recruiting emails come from switch.com. Current opportunities are posted on https://switch.com/careers and the official Switch LinkedIn Company page https://www.linkedin.com/company/switch-data-centers/. Switch will never ask you to pay fees, purchase equipment, send money, cash a check, or transfer funds as part of recruiting. Personal information is collected only through approved Switch systems. If you suspect recruiting fraud, stop communicating with the sender and review FTC guidance https://consumer.ftc.gov/articles/what-do-if-you-were-scammed. Equal Employment Opportunity Switch is an Equal Opportunity Employer. We provide employment opportunities without discrimination or harassment based on any characteristic protected by applicable federal, state, or local law. Accommodations Switch provides reasonable accommodations to qualified individuals with disabilities throughout the hiring process. If you need an accommodation, contact careers@switch.com. Switch also considers qualified applicants with criminal histories in accordance with applicable law. Recruitment Agencies Switch does not accept unsolicited resumes or candidate submissions from agencies without a current written agreement. Switch is not responsible for fees related to unsolicited submissions.