Accounts Receivable Specialist

About the role

The Accounts Receivables Specialist ensures customers’ payments are collected in a timely manner for contracts, inspections, and service work for assigned branch locations.

Responsibilities

• Perform collection efforts on specific branch locations, as assigned.
• Document communication and efforts within the ERP/CRM and internal business systems.
• Achieve set benchmarks or productivity goals, as assigned and communicated.
• Communicate with customers by phone and email about invoices and services provided.
• Collect necessary paperwork to resolve any remittance differences.
• Timely documentation of collection efforts.
• Prepare for and attend all scheduled collection meetings.
• Work with billing staff to resolve identified billing concerns.
• Serve as cash application backup for multiple deposits received.
• Provide project support for departmental success as time permits.
• Perform other duties as assigned.

Requirements

• 2 years relevant work experience in the construction industry or accounts receivables.
• 2 years collections experience.
• 2 years customer service experience.
• 2 years of professional computer skills.
• 2 years ERP/CRM systems experience (preferred).
• Associate’s and/or bachelor’s degree in Business, Finance, or similar (preferred).
• Valid driver’s license with acceptable driving record.
• Must comply with drug and alcohol policy and background screening requirements, including customer-specific requirements based on contractual agreements.

Skills

• Ability to effectively read, write, and communicate in English with employees and customers.
• Strong interpersonal, written, and oral communication skills.
• Ability to express empathy.
• Proficiency in Microsoft Office.

Physical & Work Environment

• Required to sit for long periods.
• Occasionally bend, kneel, balance, lift under 20 lbs, walk, stand, ascend/descend stairs, drive, twist, and reach above and below shoulders.
• Frequently drive and walk for extended periods.
• Consistently work indoors in an office setting, alone or with others.
• Occasionally work outside, exposed to hot/cold temperatures, dust, fumes, chemicals, electrical hazards, and noise.
• Must wear appropriate personal protective equipment when visiting locations, as required by company safety policies.

About Us

Summit Companies, through its subsidiaries, is a full-service provider of fire detection, suppression, and security with capabilities including design, installation, testing, inspections, and maintenance. We serve customers across many verticals on a local, regional, and national scale, operating over 100 locations in more than 30 states.

Summit Companies supports trade skills and workforce development through recognized apprenticeships and on-the-job training programs. We offer professional development opportunities, encourage NICET and other career-advancing certifications, and foster a high-growth environment that values initiative, independence, diversity, and personal career growth.

Benefits

• Paid vacation and holidays.
• Medical, dental, and vision insurance.
• 401(k) plan with company match.
• Flexible spending accounts.
• Long-term and short-term disability (employer-paid).
• Additional voluntary ancillary benefits (e.g., accident and hospital indemnity, life insurance for team members and dependents).
• Employee assistance program.
• Employee referral program.
• Competitive pay and bonus opportunities.
• Extensive training and career advancement opportunities.