Accounts Receivable Specialist

Essential Duties and Responsibilities

• Daily - post deposits that are received through the lockbox at the bank, ACH and branch receipts.
• Resolve discrepancies in payments and/or receipts.
• Track deposits and report variances to staff accountant.
• Contact selected group of customers with delinquent open invoices, work with customers as needed to resolve discrepancies.
• Answers accounts receivable phone inquiries and follows up.
• Work closely with divisions as needed to resolve discrepancies.
• Assist in the generation of customer statements to customers based on criteria established by manager.
• Obtain and mail invoice copies for customers, as requested.
• Research and process charge backs, returns, and bad checks.
• Calls and/or mails correspondence to customers as necessary to update accounts.

Qualifications

• High school diploma or equivalent required; related degree preferred.
• 1-3 years of experience in accounts receivable, collections, or related field
• Strong understanding of accounting principles and AR processes
• Proficiency in accounting software and Microsoft Excel
• Excellent communication and customer service skills
• Strong attention to detail and organizational skills
• Able to handle multiple tasks and meet deadlines
• Accuracy, organization, and attention to detail
• Problem-solving, prioritization, and time management
• Clear communication and strong customer service
• Able to work independently and collaborate across departments