Accounts Receivable Specialist

Primary Function

Responsible for following up with customers, both internally and externally, to collect outstanding accounts receivable for assigned districts utilizing contract language, SAP, written communications, and outbound calls.

Responsibilities

• Communicate with customers with a focus on reducing the overall accounts receivable for districts assigned through outbound calls or written communication.
• Document all customer communication and prepare any necessary documents needed.
• Participate and lead monthly conference calls with the local districts to review the top accounts impacting the financial performance of the district.
• Responsible for resolving customer disputes through contract review or negotiation and escalating if necessary.
• Meet or exceed financial targets set by direct supervisors.
• Tracking of and filing liens on properties and setting up legal / collection files.
• Review unapplied payments to help resolve all unclaimed property items for assigned districts.
• Interdepartmental communication is a must to achieve financial results.
• Willing to assist and train new members within the area of activity.
• Working a flexible time schedule and some travel may be required in accordance with assigned districts.

Qualifications

• Bachelor's degree is preferred.
• 2 – 4 years of work experience in customer service, accounting, and or credit and collections; or an Associate's Degree with 1-2 years of previously noted experience.

Skills

• Experience with customer service is required.
• Collections / Accounting Experience is preferred.
• Account Management experience is preferred.
• Experience Using SAP Is Preferred.
• Good analytical, time management, and organizational skills are necessary to efficiently perform daily functions.
• Self motivation, strong follow up, and closure skills are required to achieve the results in a timely and efficient manner.
• Working knowledge of Microsoft Word and Excel is required.

Benefits

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks' vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child's birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.