Accounts Receivable Specialist

About RugsUSA Since launching in 1998, Rugs USA has established itself as a leading innovative online destination for an extensive variety of high-quality, on-trend area rugs at prices customers won’t find anywhere else. Passionate about the impact that the perfect rug brings to a space, we foster close relationships with the designers, artisans, and factories who make our goods, giving us the ability to simplify our business model and deliver exceptional pricing and a vast assortment of styles. By guiding our customers through the rug buying process and offering a curated selection of complementary lighting and accessories, we’ve become our customers’ ultimate secret weapon in bringing their vision of home to life - at any budget. Position Overview The Accounts Receivable Specialist is responsible for the accurate recording and reconciliation of revenue generated through e-commerce channels. This role is responsible for all aspects of accounts receivable including invoicing, cash application, deductions, chargebacks, customer disputes, and related general ledger activity. The ideal candidate has hands-on experience in e-commerce accounting, high-volume transaction reconciliation, revenue recognition under U.S. GAAP and ASC 606, and month-end close. This position works closely with Accounting, Sales, Customer Service, and Supply Chain teams to ensure revenue and receivable balances are complete, accurate, and supported. This is a hybrid role requiring on-site presence in our Manhattan office 3 to 4 days per week. Essential Job Functions Manage assigned customer accounts and maintain accurate accounts receivable records.Support customer account setup, credit review, billing maintenance, and master-data accuracy.Apply cash receipts, marketplace settlements, ACH payments, wire transfers, credit card payments, and other remittances.Research and reconcile unapplied cash, short payments, overpayments, duplicate payments, and payment variances.Review accounts receivable aging reports and follow up on past-due balances.Contact customers regarding outstanding invoices, payment status, missing remittance information, and disputed balances.Process credit memos, debit memos, refunds, write-offs, and account adjustments in accordance with company policies.Monitor product returns, cancellations, refunds, promotions, rebates, and other variable consideration affecting recognized revenue.Prepare and post journal entries for revenue, returns, discounts, allowances, deferred revenue, marketplace fees, and receivable activity.Prepare weekly and monthly reports on collections, aging, deductions, unapplied cash, and account status.Ensure revenue-related transactions comply with established internal controls.Support month-end, quarter-end, and year-end close processes.Prepare audit schedules and respond to internal and external audit requests. You Have Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.Three or more years of experience in accounts receivable, e-commerce accounting, or a related role.Direct experience reconciling marketplace transactions.Working knowledge of U.S. GAAP and ASC 606 revenue recognition principles.Experience with high-volume cash application, account reconciliation, deductions, collections, and month-end close.Strong understanding of journal entries, general ledger accounts, balance-sheet reconciliations, and financial reporting.Advanced Microsoft Excel skills, including pivot tables, lookup functions, conditional formulas, and large-data analysis.Strong analytical, organizational, and problem-solving skills.Ability to manage multiple deadlines and investigate complex transaction discrepancies.Strong written and verbal communication skills.High level of accuracy, attention to detail, and professional judgment. Preferred Skills Experience with NetSuite, SAP, Oracle, Microsoft Dynamics, Sage, QuickBooks Enterprise, or a comparable ERP platform.Familiarity with Shopify, Walmart Marketplace, Overstock, Wayfair, or other e-commerce platforms.Knowledge of electronic data interchange, order-management systems, and marketplace integration tools.Experience using reconciliation or automation tools such as BlackLine, FloQast, Power Query, Power BI, or similar applications.Experience in consumer products, retail, wholesale, manufacturing, or distribution.Process improvementHigh-volume transaction management Your Life and Career at RugsUSA A culture that promotes a healthy work/life balance Benefits package offered to all eligible full-time employees (including medical, dental, vision, PTO, 401(k) Exposure to career advancement opportunities across all departments Generous employee discount that can be used across our house of brands!