Accounts Receivable Specialist
Responsibilities
- Investigate complex customer account balances by reviewing transaction history, validating records, and collecting supporting details from multiple sources.
- Partner with internal teams and external customers to identify mismatches in account activity and drive timely resolution of outstanding reconciling items.
- Maintain consistent collection activity, build productive working relationships that encourage prompt payment, and manage dispute cases through resolution.
- Examine purchase orders, contracts, and related agreements to confirm accurate billing setup and proper account alignment.
- Contribute recommendations that improve receivables workflows and reduce recurring balance discrepancies across customer accounts.
- Support account cleanup initiatives, maintain accurate account status, and escalate higher-risk collection concerns when needed.
- Provide input on difficult collection matters, including collectability concerns, settlement options, and recommendations for write-offs or further action.
- Participate actively in team discussions, share updates on account issues, and assist colleagues when additional support or guidance is needed.
Requirements
- 3-5 years of experience in accounts receivable, account reconciliation, collections, or a closely related finance function.
- Working knowledge of Microsoft Dynamics 365 Finance & Operations or comparable accounting and ERP platforms.
- Strong Excel skills, including the ability to use tools such as pivot tables and VLOOKUP for analysis and reporting.
- Understanding of billing processes, payment application, rejection reporting, and resolution of customer account discrepancies.
- Ability to apply core accounting principles when reviewing account activity and interpreting customer financial information.
- Comfortable working independently while managing multiple priorities and meeting deadlines.
- Effective communication skills for collaborating with customers and cross-functional internal teams.
- High attention to detail with strong problem-solving skills and the ability to document findings clearly.
Qualifications
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan.
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