Accounts Receivable Specialist

We are looking for an Accounts Receivable Specialist to join a commercial insurance organization in Birmingham, Alabama. This hybrid contract-to-possible permanent opportunity is ideal for someone who enjoys working in a fast-paced setting, delivering strong service to both internal teams and external clients, and building a long-term career in accounts receivable.

About the role

This position offers a collaborative team environment, flexible weekday scheduling, and the opportunity to be considered for a permanent position after the contract period. This position will be one-two days per week in the office.

Responsibilities

• Serve as a primary point of contact for internal departments and external customers by responding to accounts receivable questions and resolving payment-related issues.
• Monitor incoming payments and maintain accurate records for unapplied cash, ensuring items are researched and cleared in a timely manner.
• Support day-to-day accounts receivable activities, including billing support, cash activity review, and follow-up on outstanding balances.
• Use accounting systems along with Excel and Outlook to organize receivable data, communicate updates, and keep records current.
• Assist with collection efforts when needed by contacting customers, reviewing account status, and helping reduce past-due balances.
• Work closely with a large accounting team to maintain accuracy, meet deadlines, and support ongoing financial operations.

Requirements

• Previous experience in accounts receivable, collections, and billings.
• Email collections experience (required).
• Strong customer service skills with the ability to communicate effectively with both internal stakeholders and external clients.
• Working knowledge of core accounts receivable processes, including cash application, payment tracking, and account follow-up.
• Comfort working in a fast-paced environment and managing competing priorities with accuracy and professionalism.
• Basic proficiency with Excel and Outlook for tracking information, communication, and routine reporting.
• Experience working within a large organization or sizable accounting team is preferred.
• Familiarity with accounting software, ERP platforms, CRM tools, or related financial systems is helpful, but direct experience with the company’s software is not required.
• No degree is required for this position.

Benefits

• Medical, vision, dental, and life and disability insurance.
• Eligibility to enroll in the company 401(k) plan.