Accounts Receivable Specialist

We are seeking a detail-oriented and customer-focused Accounts Receivable & B2B Collections Specialist to join a team in Greenville, SC.

Responsibilities

• Monitor and manage accounts receivable aging reports.
• Contact customers regarding outstanding invoices via phone, email, and written correspondence.
• Research and resolve payment discrepancies, billing issues, and account inquiries.
• Process customer payments and apply cash receipts accurately.
• Reconcile customer accounts and maintain accurate account records.
• Follow up on past-due accounts while preserving positive customer relationships.
• Collaborate with internal departments to resolve invoice disputes and payment delays.
• Prepare collection notes, account statuses, and aging reports for management.
• Assist with month-end closing activities related to accounts receivable.
• Maintain compliance with company policies, procedures, and confidentiality standards.

Requirements

• Experience in accounts receivable with a strong focus on commercial or B2B collections.
• Demonstrated ability to manage an assigned customer portfolio and drive collection results effectively.
• Working knowledge of cash application, billing support, and daily cash activity processing.
• Ability to review aging reports, identify payment issues, and take appropriate follow-up actions.
• Strong account reconciliation skills with attention to detail and record accuracy.
• Effective communication skills for handling customer inquiries and coordinating with internal departments.
• Strong negotiation and problem-solving abilities.
• Proficient in Microsoft Excel and ERP/accounting systems.
• Ability to prioritize tasks, meet deadlines, and work independently.
• High attention to detail and accuracy.

Benefits

• Medical, vision, dental, and life and disability insurance for contract/temporary professionals.
• Eligibility to enroll in the company 401(k) plan for hired contract/temporary professionals.