Accounts Receivable Specialist

About the role

This Accounts Receivable Specialist is responsible for the daily processing of cash receipts, deposits, credit card processing and associated posting to customer accounts. The role also maintains A/R customer records (both electronic and paper), processes billing and maintains related files, and balances and maintains the A/R subsidiary ledger.

Responsibilities

• Always exhibit the highest standard of personal ethics and adhere to all Pella Carolina policies.
• Promote a culture of safety and accountability by adhering to established protocols, proactively identifying potential risks, and fostering a workplace environment where safety is a shared priority.
• Prepare and process daily cash receipts in subsidiary ledgers using Great Plains Software.
• Prepare and process credit card payments and post to subsidiary ledger.
• Reconcile and balance subsidiary ledger and deposit registers according to schedule.
• Perform daily billing of product and service orders, print invoices, mail copies and file.
• Perform month-end closing procedures and prepare related reports and maintain M/E files.
• Provide customer service to internal and external customers concerning payment-related issues.
• Research and provide payment-related information and backup to internal entities.
• Process retail credit account payments.
• Research and resolve customer payment and billing issues as needed.
• Provide support to other accounting personnel as directed by management.
• Provide backup telephone and mail support.

Requirements

• Must be dependable, a good listener, and personable with good communication skills for direct customer contact.
• Must perform accurate work in a timely manner following established policies.
• Ability to understand and follow oral and written instructions.
• Intermediate to advanced Microsoft Office skills specifically with Excel.
• Able to provide verbal and written correspondence.
• Ability to multitask and shift priorities based on deadlines.
• Able to work in a team environment.

Education and Experience

• High School Diploma or Equivalent required.
• Bachelor’s degree in accounting, finance, or related field preferred.
• Minimum 5 years of experience in Accounts Receivable/Billing or related accounting position.
• Experience with Great Plains is preferred.

Benefits

• Competitive Compensation
• Insurance (medical, dental, vision) – first of the month after 30 days of employment
• 401(k)/401(k) matching – 100% of first 1% contributed and 50% of the next 5% after 1 year of employment
• Profit sharing
• 10 Paid Holidays
• Vacation/PTO
• Life Insurance