Accounts Receivable Specialist

About the Company

This position is with Seneca Companies Inc., an OWL Services Affiliated Company. OWL Services is the premier sales, installation, program management, and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S. With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24/7, 365 days a year. OWL Services’ companies have received numerous awards for exemplary customer service, including EVgo’s Deployment Excellence Award in its first-ever class of awardees in the National EV Charging Recognition Program.

Responsibilities

• Provide customer service assistance to internal and external clients, assist in billing corrections, and field and process customer complaints.
• Make accounts receivable follow-up calls, file accounts receivable notes and credit applications, and maintain customer conversation records.
• Prepare accounts for outside collections when necessary.
• Attend regular meetings with leadership regarding customer accounts and explain collection efforts on overdue accounts.
• Post customer payments and maintain credit card processing software; research overpayments and refunds.
• Process cash deposits and work with branches when COD funds are received.
• Process monthly accounts receivable statements and field client questions regarding statements.
• Prepare various month-end reports for month-end close and assist with special projects.
• File UCCs, research and type lien waivers.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent experience in a related field.
• Knowledge of general bookkeeping practices obtained through 3+ years of experience in an accounting department or formal education.
• 1-3 years of related bookkeeping/accounting experience or equivalent training.
• Strong communication and organizational skills, with proficiency in personal computer operations.
• Skilled in using a 10-key calculator and possessing a basic understanding of Generally Accepted Accounting Principles (GAAP).
• Works under general supervision with creativity and latitude to plan and accomplish goals.
• Ability to use appropriate computer and general office equipment, including accounting systems, Microsoft Office 365, and SharePoint.

Working Conditions

• Works in a seated position for extended periods of time.
• Performs light physical work, exerting up to 10 pounds of force frequently (grasping, lifting, reaching, crouching, repetitive tasks).
• Continuous attention to numerical details in a normal office environment.

Benefits

• Competitive pay.
• Health, dental, and vision insurance with optional HSA and FSA.
• Paid time off including vacation, sick days, personal days, and holidays.
• Employer-paid short-term disability.
• 401k with company match.
• Tuition reimbursement.
• Company-paid life insurance.
• Free Employee Assistance Program (EAP) and Wellness Program.