Accounts Receivable Specialist

NEXDINE Hospitality’s family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwide. We put our people first to deliver finely tailored, expertly managed programs. The NEXDINE Experience is responsive, transparent, and authentic. Learn more at www.NEXDINE.com.

Location: Mansfield, MA

About the role

The Accounts Receivable Specialist will report to the Operations Accounting Manager and will be responsible for day-to-day Accounts Receivable tasks, as well as general office duties. We are looking for a motivated individual who is interested in helping us grow our department, while growing their own career simultaneously.

Responsibilities

• Invoice Management: Process and review customer invoices, ensuring accuracy and compliance with company policies and contractual agreements.
• Payments & Collections: Monitor outstanding balances, follow up on past-due accounts, and work with customers and operations team to resolve payment issues.
• Complex Billing Analysis: Analyze and interpret complex billing structures, identifying discrepancies and working cross-functionally to correct errors.
• Reconciliation & Cash Application: Perform account reconciliations, investigate variances, and ensure proper application of payments and/or refunds
• Reporting: Generate and maintain AR aging reports, cash application reports, and other financial data using Workday ERP and Excel.
• Collaboration: Work closely with internal departments, including finance, operations, and sales, to resolve billing issues. Building strong relationships with client partner accounting teams.

Requirements

• Technical Skills: Proficient in Microsoft Excel (pivot tables, VLOOKUPs, formulas) and experience with accounting software.
• Analytical Ability: Strong attention to detail and ability to interpret complex billing structures.
• Communication Skills: Excellent verbal and written communication skills for interacting with clients and internal teams.
• Problem-Solving: Ability to investigate and resolve discrepancies efficiently.
• Organization & Multitasking: Strong time management skills to prioritize and handle multiple tasks effectively.
• Experience: 2+ years of accounts receivable experience

Qualifications

• Experience with Workday
• Hospitality, restaurant or retail industry experience a plus