Accounts Receivable Specialist

About the role

As the accounts receivable specialist, we count on you to ensure that all customer accounts are maintained within acceptable terms. In addition, the accounts receivable specialist will maintain excellent customer relations, as part of the Billing and Accounting team.

Benefits

• Health insurance (medical, dental, and vision)
• Paid Time Off (PTO)
• 401(k) with company match
• Life insurance
• Disability coverage
• AFLAC group coverage

Responsibilities

• Review and analyze all accounts and balances
• Review payment journals daily after payments have been applied to follow up with updated account statements or skipped invoices
• Review and analyze payment history report to better understand payment frequency and trends
• Review and research outstanding invoices to determine if there are billing errors or disputes, or service failures
• Maintain and update customer files with any new contacts and their titles in CFM
• Update collections notes by customers daily; indicating what was done and providing detailed notes
• Generate and format account statements to be provided to customers in printable format, carrying forward all customer notes from previous communications to efficiently communicate outstanding charges
• Act as a backup for applying payments to accounts in CFM
• Update and maintain the weekly collections summary report
• Prepare the monthly aging report by customer