Accounts Receivable Specialist

Lorenz Clinic is seeking an in-person Accounts Receivable Specialist in Victoria, MN to ensure our financial systems are accurate, ethical, and well-managed. This role supports our clinical mission by overseeing insurance processing, patient billing, and payer relationships.

Responsibilities

• Verify insurance benefits and eligibility for new and existing patients; communicate findings to the responsible clinician
• Process credit card payments for copays and patient responsibility balances
• Work with patients on past-due accounts to establish payment plans
• Investigate and resolve denied claims through to successful reimbursement
• Coordinate with clinicians to obtain insurance authorizations
• Submit claims accurately and on schedule
• Complete and follow up on EAP billing forms and invoices
• Correspond with clients, insurers, and billing stakeholders via phone, email, and patient portal
• Review provider billing entries for accuracy
• Monitor and reduce aging receivables and average days outstanding
• Respond to payer inquiries in a timely, organized manner
• Log and accurately attribute insurance and patient receipts
• Collaborate with the billing supervisor to identify and improve workflows
• Maintain current knowledge of evolving billing regulations
• Participate in scheduled trainings and team meetings

Requirements

• Working knowledge of Medicare, Managed Care, and third-party payer systems
• Proficiency in Microsoft Office and Google Workspace
• Familiarity with provider and payment portals (Availity, PaySpan, Echo Payments, or similar)
• High school diploma or equivalent; minimum age 18
• Strong attention to detail, integrity, and follow-through
• Clear, professional written and verbal communication
• Ability to maintain boundaries and protect client confidentiality
• Reliable transportation to Victoria, MN
• Self-motivated and comfortable adapting to change

Qualifications

• Preferred: Associate's or Bachelor's degree in Business, Finance, Medical Billing/Coding, or related field
• Preferred: Prior billing experience, including claims processing
• Preferred: HIPAA training or experience
• Preferred: Experience with managed care networks and EAPs in a mental health setting
• Preferred: Familiarity with Athenanet EHR
• Preferred: Experience billing psychological testing, CTSS codes, or E/M codes

Benefits

• Meaningful work that connects operational precision to clinical mission
• Collaborative environment with a focus on continuous improvement

Pay

$21–24 per hour

About the Team

People who thrive at Lorenz take quiet pride in their work. They value organization without rigidity, professionalism without distance, and find meaning in doing things carefully and correctly. They seek to understand the context of their work and are comfortable in an environment that holds them to high standards.