Accounts Receivable Specialist

About the role

The Accounts Receivable Specialist's primary purpose is to apply bank deposits, collect past-due receivables, and resolve customer payment deductions related to trade and non-trade classifications. This position reports directly to the Accounts Receivable Manager and works closely with Logistics, Distribution, Customer Service, Sales, Accounts Payable, and other internal and external contacts.

Responsibilities

• Applies bank receipts to the Accounts Receivable ledger timely and accurately
• Performs collection efforts for past due invoices and deduction disputes
• Obtains backup for deductions by contacting customers or using websites to pull documentation
• Conducts research to validate deductions, obtain approvals as necessary, and determine if there is an accrual to offset the deduction
• Communicates with internal and external contacts to resolve deductions, responding timely and utilizing both written and verbal methods
• Correlates documentation for invalid deductions for initiating disputes and recovering payments
• Utilizes organization and time management skills to keep emails, electronic files, and hardcopy documentation ordered and organized such that the risk of loss or misplacement is minimized
• Keeps outstanding unresolved deductions current with no outstanding unresolved deductions over 180 days old
• Performs such individual assignments as management may direct
• Establishes and maintains effective work relationships within the company

Requirements

• High school diploma or equivalent
• 3+ years experience with accounts receivable, invoice collection, chargeback resolution; Manufacturing Industry preferred
• Result oriented self-starter
• Possesses leadership qualities, including the ability to work within a team to help further advance the capabilities of others
• Strong time management, organizational skills, and ability to multi-task
• Must display attention to detail, problem solving, results orientation, and continuous improvement mindset
• Ability to utilize a PC, including strong skills in Microsoft Excel (V-lookups, Pivot Tables), Outlook and Word
• SAP experience preferred
• Excellent communications skills, both written and verbal
• Interpersonal skills to work effectively with others
• Ability to adapt to change and learn new processes
• Ability to work occasional evenings or weekends with short notice