Accounts Receivable Specialist

Location: Glendora, CA • Direct Hire

Pay: $24–$28/hour, depending on experience

About the Role

We are looking for an experienced Accounts Receivable Representative to join our team in Glendora. This position will be responsible for managing daily AR activities, including payment processing, cash application, collections, account research, and customer account support. The ideal candidate is organized, detail-oriented, comfortable working with high-volume transactions, and able to independently resolve customer and payment-related issues.

Responsibilities

• Process and accurately apply customer payments, credits, and adjustments to open invoices.
• Handle daily cash application for incoming checks and other payment methods.
• Follow up on outstanding and past-due balances through phone calls, emails, and other collection efforts.
• Research and resolve discrepancies, payment issues, short pays, and account-related questions.
• Maintain accurate customer account records and ensure transactions are properly documented.
• Respond to customer inquiries regarding invoices, payments, balances, and account status.
• Work closely with internal departments and customers to investigate and resolve AR issues.
• Process incoming mail and route invoices and other financial documents appropriately.
• Assist with customer audit requests and prepare recurring customer reports.
• Use ERP/accounting systems to review account activity, research transactions, and maintain accurate records.
• Prepare and maintain AR-related reports and documentation.
• Meet established accuracy, productivity, and compliance standards.
• Assist with special projects and other accounting-related duties as assigned.

Requirements

• 3–5+ years of Accounts Receivable experience or related accounting experience.
• Strong understanding of AR processes, including cash application, collections, and account reconciliation.
• Experience working with an ERP or accounting system; J.D. Edwards experience is a plus.
• Proficiency with Microsoft Excel, Word, PowerPoint, and other standard office applications.
• Strong attention to detail with the ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication skills.
• Strong problem-solving and analytical abilities, particularly when researching customer account issues and payment discrepancies.
• Ability to work independently while also collaborating effectively with customers and internal teams.
• Strong organizational skills and a high level of accuracy.