Accounts Receivable Specialist

iHeartMedia, the number one audio company in America, reaches 90% of Americans every month — a monthly audience that’s twice the size of any other audio company. With more #1 rated markets than the next two largest radio companies combined, iHeartMedia is the largest podcast publisher, home to popular on-air personalities, and creator of well-known branded live music events. The company leads in streaming radio, ad technology, and social media footprint, offering a complete audio ad technology stack for data-driven targeting and attribution.

About the role

We’re seeking a skilled Collections Support Analyst to apply your experience in a fast-paced environment and continue growing your skills.

Responsibilities

• Collect customer information for the credit application and approval process
• Assist in conducting periodic account reviews to identify and follow up on key accounts
• Maintain all collections notes in collections tool, including supporting documentation
• Consult and advise management regarding the status of outstanding accounts
• Monitor the status of outstanding collection activity to identify problem areas and adopt procedures to improve the overall collections process and time to payment
• Assist in the development and administration of effective credit and collections strategies and initiatives
• Identify accounts that are uncollectible, inform management of risks of lost revenue or other anomalies; assists in the preparation and validation of bad debt write-offs for uncollectible account balances
• Generate reports and analyses to help successfully manage past due accounts; assist in the collection of past due accounts
• Maintain effective working relationships between iHeartMedia and vendors to ensure credit and collection activities are consistent with iHeartMedia’s overall customer relations
• Assist in managing bankrupt accounts, post-petition issues and the processing of bankruptcy related documents

Requirements

• Proficient level in Microsoft Office tools (Excel, Word, Outlook)
• Proven experience utilizing collections tools and strategies
• Ability to multi-task and to prioritize workload under tight deadlines in a fast-paced environment
• Must be highly motivated and have proven customer-oriented attitude with focus on solutions
• Ability to establish rapport and credibility quickly
• Bachelor’s degree with concentration in Accounting or equivalent work experience
• Previous collection experience
• Sales or call center experience a plus

Skills

• Respect for others and a strong belief that others should do this in return
• Ability to work within prescribed guidelines without needing close supervision
• Problem solving skills within established procedures
• Understanding of when to seek guidance for unforeseen problems
• Close attention to detail
• Strong written and verbal communication skills
• Ability to act in a professional manner and collaborate with colleagues of different levels

Location

San Antonio, TX: 20880 Stone Oak Parkway, 78258

Schedule

Full time

Pay

Hourly

Benefits

• Employer sponsored medical, dental and vision with a variety of coverage options
• Company provided and supplemental life insurance
• Paid vacation and sick time
• Paid company holidays
• A Spirit day to encourage and allow employees to volunteer in their community
• A 401K plan
• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
• A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more