Accounts Receivable Specialist

Key Responsibilities

• Expected outbound call volume of 35 to 55 per day.
• Reduce aging bucket 61+ to below 10%.
• Interacts with client Accounts Payable Department regarding status of payments in a fast goal-oriented collections department.
• Identifies areas of concern and provides effective problem resolution and suggestions regarding customer account status.
• Provides customer service regarding collection issues, process and review account adjustments, resolve client discrepancies and short payments.
• Responsible for monitoring and maintaining assigned accounts.
• High volume customer calls, account adjustments, small balance write-off.
• Accountable for reducing delinquency for assigned accounts.
• Tracks progress of accounts and updates via company database for weekly aging report.
• Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.

Hours

8:00AM to 5:00PM Monday through Friday.

Competencies And Skills

• 2 Years minimum collection experience
• Previous experience in customer interaction
• Strong attention to detail, goal oriented
• Experience with Excel a plus
• Strong problem resolution and reasoning abilities
• Excellent written and verbal communication abilities
• Ability to prioritize and manage multiple responsibilities
• Accounts Payable knowledge/experience a plus
• French bilingual an asset, but not mandatory

EEO/AA Statement

Global Industrial provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.