Accounts Receivable Specialist

Department: Finance & Accounting | Reports To: Controller | Location: Kansas City

GENESYS Systems Integrator is a full-service engineering, manufacturing, and systems integration company specializing in custom automation and turnkey production solutions for manufacturers worldwide. Since 1997, we’ve partnered with clients to solve complex production challenges by designing, building, and installing innovative systems that improve safety, efficiency, and performance. With a fully in-house team of engineers, designers, and skilled trades supported by a 200,000 sq. ft. manufacturing facility, we deliver complete solutions from concept through commissioning, all with a focus on quality, accountability, and measurable ROI.

About the role

The Accounts Receivable Specialist is responsible for managing the Company's day-to-day accounts receivable activities, including customer billing, cash application, collections, account reconciliation, and maintenance of accurate customer records. This position works closely with project teams, customers, and other members of the Accounting Department to ensure invoices are issued accurately and timely, payments are properly applied, and outstanding receivables are actively managed. The Accounts Receivable Specialist will also support daily cash reporting and other accounting activities while serving as the primary resource for accounts receivable transactions and customer account inquiries.

Responsibilities

• Prepare and issue customer and project invoices accurately and timely in accordance with contract terms and Company billing practices.
• Submit invoices, supporting documentation, lien waivers, vendor invoices, and other required information through customer-specific billing and supplier portals.
• Record, verify, and apply customer payments and other accounts receivable transactions in the Company's ERP system (Foundation).
• Monitor daily bank activity and identify customer receipts for accurate and timely cash application.
• Maintain accounts receivable aging schedules and actively follow up on past-due invoices.
• Communicate professionally with customers regarding outstanding balances, payment status, invoice discrepancies, and collection matters.
• Research and resolve customer account discrepancies in coordination with project managers and other internal departments.
• Prepare and distribute customer statements and other accounts receivable correspondence.
• Perform accounts receivable reconciliations and assist in identifying potentially uncollectible balances and proposed bad-debt write-offs.
• Process payment adjustments, reversals, journal entries, zero-pay cash entries, and other transactions necessary to maintain accurate customer accounts.
• Maintain customer master data and files, including customer names, addresses, billing contacts, portal information, and other account information.
• Maintain accurate AR tracking schedules, reports, and supporting documentation.
• Assist with daily cash reporting and provide accounts receivable information used in cash-flow forecasting.
• Process remote deposits and assist with other routine banking and cash-management activities as assigned.
• Request certificates of insurance and maintain related documentation when required for customer billing.
• Assist with month-end and year-end close activities related to accounts receivable.
• Provide documentation and schedules for external audits and other financial reporting requirements.
• Identify opportunities to improve billing, collection, cash-application, and accounts receivable processes.
• Provide backup support for other Accounting Department functions as needed.
• Perform other accounting duties and special projects as assigned by the Accounting Operations Manager.

Requirements

• Strong understanding of accounts receivable, billing, cash application, and collection processes.
• Strong attention to detail and commitment to accuracy.
• Excellent organizational and time-management skills with the ability to manage multiple priorities and deadlines.
• Strong analytical and problem-solving skills, particularly in researching account discrepancies.
• Professional written and verbal communication skills and the ability to interact effectively with customers and internal teams.
• Ability to work independently while collaborating effectively with the Accounting Department and project teams.
• Proficiency with Microsoft Excel and accounting/ERP systems.
• Ability to learn and navigate multiple customer billing and supplier portals.
• Commitment to maintaining accurate financial records and confidential business information.

Qualifications

• Associate's or Bachelor's degree in Accounting, Finance, Business, or a related field preferred; equivalent relevant experience will be considered.
• Three or more years of accounts receivable, billing, collections, or related accounting experience preferred.
• Experience with project-based, construction, manufacturing, or contract billing preferred.
• Experience working with customer billing portals and supporting documentation preferred.
• Experience with Foundation or similar ERP/accounting software is a plus.

Benefits

• Competitive salary based on experience and qualifications
• Medical (HSA/FSA options), Dental, Vision, Disability (STD/LTD), and Group Life Insurance (Voluntary Critical and Accidental Insurance)
• 401(k)
• Paid Time Off
• Support for continuing education and professional development

About the company

Exposure to complex, large-scale projects, advanced manufacturing environments, and industry-leading engineering and skilled trades teams. Collaborative, innovative work environment within a growing company that values accountability, technical excellence, safety, and client success.