Accounts Receivable Specialist

About the Company

Five Star Franchising, headquartered in Springville, Utah, is among the nation’s fastest-growing franchise portfolio companies. What began in 2005 with the launch of Five Star Painting has expanded into a thriving organization of seven brands and 1,500+ franchise locations across the U.S. and Canada. With a focus on strategic growth, we empower franchise partners by providing the tools, resources, and support needed to unlock their full entrepreneurial potential—guided by our DRIVE values: Driven, Real, Innovative, Vital, and Enthusiastic.

Responsibilities

• Generate accurate and timely customer invoices for royalties, franchise fees, and other revenue items.
• Provide invoices and statements to customers upon request.
• Ensure invoices are properly documented, coded, and distributed to customers through appropriate channels.
• Initiate timely and professional communication with customers regarding questions or disputes.
• Collaborate with customers to address billing inquiries, resolve disputes, and facilitate prompt resolution of issues.
• Record and apply incoming payments accurately to customer accounts.
• Coordinate with internal departments to ensure payments are appropriately allocated and recorded.
• Update payment methods as needed.

Requirements

• Minimum 2 years of accounting experience.
• Proven experience in accounts receivable, credit, or related finance roles.
• Strong understanding of GAAP and financial regulations.
• Excellent communication and interpersonal skills for effective customer interactions.
• Detail-oriented with exceptional organizational and problem-solving abilities.
• Strong time management skills to work independently, meet deadlines, and manage multiple tasks simultaneously.
• Proficiency in using accounting software and Microsoft Office Suite (particularly Excel).

Benefits

• Medical, Dental, and Vision Insurance
• Long-Term and Short-Term Disability Insurance
• Supplemental Life Insurance
• 401(k)
• Generous Paid Time Off