Accounts Receivable Specialist

About the role

The Accounts Receivable Specialist manages customer balances, processes payments, and delivers high-quality service to both internal and external customers with a strong sense of urgency.

Responsibilities

• Process daily Accounts Receivable, including posting checks from PNC Portal and balancing daily deposits
• Post ACH payments from daily bank statements
• Set up COD accounts and handle daily/weekly bank deposits
• Communicate with branch locations regarding payments and discrepancies
• Process NSF and stop-payment checks, following up with the Credit Manager and customers for resolution
• Handle customer calls regarding billing errors or payments with accuracy
• Run service charges and statements at month-end
• Maintain consistent customer communication through accurate logging in Eclipse software
• Apply cash payments to customer accounts and contact customers immediately about discrepancies
• Answer calls, send invoice copies per customer requests, and process credit card payments

Requirements

• High attention to detail
• Ability to multi-task in a fast-paced environment
• Excellent communication and customer service skills
• Collaboration skills
• Intermediate proficiency in Microsoft Word

Preferred Qualifications

• Cash application experience
• Experience with credit applications, processes, and forms
• DOS program background
• 1-3 years of accounting experience

Benefits

• Health, Vision, and Dental Insurance
• Paid Time Off (Vacation and Holidays)
• Paid Maternity and Paternity Leave
• 401K Employer Match
• Bonus Opportunity
• Strong culture through 40 Fundamentals
• Family atmosphere
• Fitness Reimbursement Program
• Associate Referral Bonus Program
• Learning and Development Opportunities
• Leadership Development Program
• Career Growth Opportunities