Accounts Receivable Specialist

About the role

The Senior Accounts Receivable Specialist oversees the company’s accounts receivable processes, ensuring timely and accurate billing, collections, and cash application. This role plays a key part in maintaining healthy cash flow, strengthening customer relationships, and supporting financial operations. The position involves all areas of accounts receivable and cross-functional collaboration with sales, customer service, and operations teams.

Responsibilities

• Manage the end-to-end accounts receivable process, including invoicing, collections, and cash application
• Monitor customer accounts to ensure timely payments and proactively address delinquent accounts
• Review and resolve billing discrepancies, pricing issues, and customer disputes in coordination with internal teams
• Analyze aging reports and take appropriate actions to minimize past due balances and bad debt exposure
• Perform credit reviews and recommend credit limits based on risk assessment and payment history
• Develop and maintain strong customer relationships to facilitate effective collections
• Reconcile accounts receivable ledger to the general ledger and ensure accuracy of financial records
• Support month-end and year-end closing processes related to accounts receivable
• Assist in the development and implementation of AR policies, procedures, and process improvements
• Coordinate with sales, shipping, and production teams to resolve invoice issues
• Ensure compliance with company policies, accounting standards, and internal controls

Requirements

• Bachelor’s degree in Accounting, Finance, or equivalent experience
• 5+ years of AR/credit & collections experience (manufacturing preferred)
• Strong AR, credit, and collections expertise; ERP system experience
• Advanced Excel skills (pivot tables, VLOOKUP, data analysis)
• Analytical, detail-oriented, and able to manage competing priorities
• Strong communication and negotiation skills
• Comfortable working in an office setting with occasional extended hours and light physical tasks