Accounts Receivable Specialist

Key Responsibilities

• Manage the day-to-day accounts receivable process for commercial and construction-related customers.
• Prepare, review, and issue accurate customer invoices in a timely manner.
• Maintain customer accounts and ensure payments are properly applied.
• Monitor outstanding receivables and proactively follow up on past-due accounts.
• Research and resolve billing discrepancies and payment issues.
• Reconcile customer accounts and investigate unapplied or incorrectly applied payments.
• Process credit card, ACH, check, and other customer payments as applicable.
• Work closely with project managers and other internal team members to ensure billing information is accurate and complete.
• Assist with construction-related billing documentation, including purchase orders, change orders, lien waivers, payment applications, and supporting documentation as applicable.
• Maintain organized and accurate electronic and physical A/R records.
• Assist accounting and management with month-end closing and reporting.
• Identify collection concerns or problem accounts and communicate them to management promptly.
• Provide additional accounting and administrative support as needed.

Required Qualifications

• A minimum of 5 years of professional accounts receivable experience.
• Sage accounting software experience is mandatory.
• A strong understanding of accounts receivable, invoicing, payment application, collections, and account reconciliation.
• Proficiency with Microsoft Excel, Outlook, and general office software.
• An excellent attention to detail and a high degree of accuracy.
• Strong organizational and time-management skills.
• The ability to manage multiple accounts, priorities, and deadlines simultaneously.
• Strong written and verbal communication skills.
• A professional and confident demeanor when communicating with customers regarding outstanding balances and payment issues.
• The ability to work independently while also collaborating effectively with project managers and other members of the accounting and administrative teams.
• A dependable attendance and the ability to work in person on a full-time basis.

Preferred Qualifications

• Previous accounting or accounts receivable experience within the construction, commercial sign, manufacturing, or subcontracting industry.
• Experience working with general contractors and commercial construction customers.
• Familiarity with construction billing requirements, including AIA-style billing, progress billing, retainage, lien waivers, change orders, and certificates of insurance.
• Experience managing a significant portfolio of commercial customer accounts.