Accounts Receivable Specialist

About the role

As the Accounts Receivable Specialist for our Lakewood office, you will be responsible for the Accounts Receivable, Cash, and Revenue Recognition function for the three brands, Alphagraphics, Postnet, and U.S. Business Holdings. The Accounts Receivable Specialist will report to the Accounting Manager.

Responsibilities

• Invoicing and Billing: Generate and distribute accurate, timely invoices to customers. This includes reviewing contracts to ensure proper pricing and terms.
• Payment Processing: Record, process, create and apply payments—including checks, ACH, wire transfers, and credit cards—to customer accounts.
• Collections Management: Monitor accounts receivable aging reports to identify overdue accounts. Contact customers via phone or email to follow up on outstanding balances and negotiate payment plans.
• Month End Close: Prepare journal entries, reconcile Accounts Receivable, Bank Statement, and Revenue Recognition.
• Dispute Resolution: Investigate and resolve billing discrepancies, chargebacks, and customer inquiries professionally to maintain positive relationships.
• Reporting and Analysis: Prepare monthly metrics such as Revenue Recognition and aging trends to inform management of collection progress.
• Audit Support: Assist Accounting Manager and Senior Accountant with audit selections.
• Collaboration: Work with sales and IT team to resolve billing