Accounts Receivable Representative II, Nucleus Building, 8:00a-4:30p

Job Description

The Accounts Receivable Representative II supports the UofL Physicians CBO in various financial, clerical, and administrative duties. These duties may include:

• Research and follow up on specialty or payor-specific denials and appealing denials as needed.
• Charge corrections, authorization, and referral-type denial appeals.
• Research and educate on changes to payor programs.
• Support special projects as needed.

Responsibilities

Monitor and execute work within the Epic Work Queues.

• Research and resolve claim denials or rejections based on work team assignment.
• Key claim detail information into various payor websites.
• Upload medical records to various websites to resolve denials.
• Follow up on calls or emails from Patient Financial Specialists, concerning patients requesting advanced assistance with their accounts.
• Inform management and relevant organizational stakeholders of correspondence and communication problems with service locations.

Requirements

Must have the ability to get along with others in a close office setting.

• Must have the ability to concentrate for long periods of time.
• Must be willing to function and cooperate as a member of the team.

Qualifications

Maintain compliance with all company policies, procedures, and standards of conduct.

• Must have a high school diploma or equivalent.
• Must have working knowledge of CPT, HCPCS, and ICD-10 coding.
• Must have advanced knowledge of denial types and resolution steps.
• Must have 3 years of related experience.
• Must have strong computer and keyboarding skills.
• Must have strong communication and problem-solving skills.
• Must be proficient with data entry and multitasking in a Windows environment.

Skills

Desired experience with Microsoft Office Software.

• Must have the ability to meet productivity and quality standards.
• Must be able to communicate verbally/in writing with professionalism.

Pay

N/A

Schedule

First Shift (United States of America)