Accounts Receivable Process Analyst

About the role

BrightSpring Health Services is seeking a highly skilled and detail-oriented Accounts Receivable Process Analyst to join our team. As an A/R Process Analyst, you will play an important part in managing and analyzing financial transactions within our billing and collections department. This position is ideal for someone who enjoys problem-solving, working with numbers, and applying strong analytical skills.

Responsibilities

• Analyze aging for assigned operations and follow up on all outstanding accounts.
• Provide proper coding and comments for all outstanding balances.
• Identify payor issues and report out.
• Complete follow-up process to ensure full adjudication of claims.
• Identify adjustments throughout the month for assigned operations.
• Timely follow-up on insurance claim denials, exceptions, or exclusions.
• Maintain open communication with Billing Specialist, Cash Application Analyst, and Operations.
• Send cash transfer and check requests to the cash team.
• Read and interpret insurance explanation of benefits.
• Respond to inquiries from insurance companies, patients, and providers.
• Work in Waystar to identify denials and ensure timely resolution.
• Timely follow-up of accounts to ensure timely filing limits are met.
• Perform general accounts receivable functions regarding revenue billing and cash processes.

Qualifications

• High School diploma or equivalent; Associate’s degree or higher preferred.
• At least 2 years of healthcare billing experience, including private insurance and/or federally funded programs, researching aging, and claims.
• Experience reading and understanding remits for denial reasons; experience with State Billing Portal sites preferred.
• Experience filing claim appeals with insurance companies to ensure maximum entitled reimbursement preferred.
• Responsible use of confidential information.
• Strong/professional communication skills (email and phone) and proficiency in Microsoft Excel.
• Understanding of conditions of payment; experience with State billing portals preferred.
• HCHB (Home Care Home Base) experience preferred.
• Home Health or Hospice-related experience preferred.

About Our Line of Business

BrightSpring Health Services provides complementary home- and community-based health solutions for complex populations in need of specialized and/or chronic care. Through the Company’s service lines—including pharmacy, home health care, and rehabilitation—we deliver comprehensive and integrated care and clinical solutions in all 50 states to over 475,000 customers, clients, and patients daily. BrightSpring has consistently demonstrated strong and industry-leading quality metrics across its service lines while improving the health and quality of life for high-need individuals and reducing overall healthcare system costs.

For more information, please visit www.brightspringhealth.com. Follow us on Facebook, LinkedIn, and X.

Benefits

• Competitive pay with Daily Pay options
• Up to 11 days of PTO during the first year
• Tuition reimbursement
• Benefits, company-provided life insurance, 401k participation
• Career growth and advancement opportunities