Accounts Receivable Manager

About the role

The Accounts Receivable Manager oversees and manages the full accounts receivable function, including processing all A/R transactions such as cash receipts, collections, invoicing, credit limit management, account holds, and customer-related financial activities.

Responsibilities

• Generate and distribute customer invoices accurately and timely.
• Apply customer payments received through checks, ACHs, wire transfers, credit cards, and other payment methods.
• Monitor AR aging and proactively follow up with customers for collections on overdue accounts.
• Place overdue customers on credit hold and review release requests for creditworthiness, payment history, etc.
• Conduct commercial credit evaluations and establish new customer accounts in accordance with company credit policies.
• Review customer credit limits annually as well as on-going to determine if a permanent or temporary increase is needed.
• Investigate and resolve billing discrepancies, payment disputes, deductions, and short payments.
• Reconcile customer accounts and prepare account statements as needed.
• Maintain accurate customer records, credit information, and supporting documentation.
• Process credit memos and adjustments in accordance with company policies.
• Enter Return Material Authorization (RMA) requests into workflow system to obtain required approvals, review for appropriateness, and process any related returns and credit memos.
• Collaborate with Sales, Operations, and other departments to resolve customer payment issues.
• Prepare weekly and monthly AR and collections reports and discuss with Sales team.
• Review price list deviation requests for appropriateness and to ensure all required approvals are obtained.
• Avoidance of month-end close activities, including account reconciliations and aging analyses.
• Support annual audits by providing requested schedules and documentation.
• Ensure compliance with internal controls, accounting policies, and company procedures.
• Identify opportunities to improve collections processes and increase efficiency.
• Oversee shared services resources supporting cash application and collections efforts.
• Perform additional projects, duties or assignments as directed by management.

Requirements

• Associate’s degree in accounting, Finance, Business Administration, or related field preferred.
• 2-5+ years of accounts receivable, collections, or general accounting experience preferred.
• Experience in a manufacturing, distribution, or multi-location environment is a plus.
• Equivalent combination of education and experience may be considered.
• Proficient in Microsoft Office products and ERP systems.
• Strong understanding of AR processes and collections practices.
• Ability to work independently and as part of a team.
• Strong problem-solving skills, work ethic, and self-driven.
• Strong verbal and written communication skills.
• Detail oriented and highly organized.
• Ability to multi-task, work under pressure, and meet deadlines required.

Qualifications and Competencies

• Associate’s degree in accounting, Finance, Business Administration, or related field preferred.
• 2-5+ years of accounts receivable, collections, or general accounting experience preferred.
• Experience in a manufacturing, distribution, or multi-location environment is a plus.
• Equivalent combination of education and experience may be considered.
• Proficient in Microsoft Office products and ERP systems.
• Strong understanding of AR processes and collections practices.
• Ability to work independently and as part of a team.
• Strong problem-solving skills, work ethic, and self-driven.
• Strong verbal and written communication skills.
• Detail oriented and highly organized.
• Ability to multi-task, work under pressure, and meet deadlines required.