Accounts Receivable Generalist

About the role

This is a primarily remote position requiring monthly in-person work in Milwaukee, WI and visits to our corporate headquarters in Marshfield, WI every other month.

Responsibilities

• Proactively manage a portfolio of customer accounts by conducting outreach on past-due balances using our Epicor P21 ERP system to reduce outstanding accounts receivable and improve cash flow.
• Process and apply customer remittances timely and accurately within the accounting system to keep ledgers current and reconciled.
• Assess customer creditworthiness, monitor credit limits, and recommend adjustments to payment terms to mitigate potential risk from bankruptcies or market shifts.
• Review and clear customer orders on credit hold efficiently, balancing risk mitigation with prompt service delivery.
• Respond to customer billing inquiries, resolve payment discrepancies, and generate necessary debits or credits to maintain account accuracy and client trust.
• Update and maintain accurate customer account records—including contacts, addresses, payment terms, and key documentation—in the ERP system.
• Perform other related duties, as needed, to maintain steady company cash flow.

Requirements

• High school degree or equivalent
• 1 + year(s) of experience in accounts receivable, collections, or general accounting
• Practical background in credit, collections, and account reconciliation
• Strong working knowledge of Microsoft Excel or Google Sheets for tracking and data entry

Skills

• Strong self-motivation and organizational skills, with a track record of prioritizing tasks and managing a high volume of accounts independently
• Hands-on experience using Epicor Prophet 21 (P21) or similar enterprise ERP accounting software
• Proven ability to handle difficult collection conversations with a calm, professional tone that preserves valuable client relationships

Benefits

• Comprehensive benefits
• Company matched 401(k)
• Paid time off
• Competitive compensation: $21.00+ per hour, with starting pay dependent upon experience and qualifications
• Annual allowance for company branded clothing
• Annual Wellness Stipend & other wellness programs
• and much more!