Accounts Receivable Collector – UniFirst First Aid + Safety

UniFirst First Aid + Safety is seeking a reliable and hardworking Accounts Receivable Collector to join our team. As part of the Accounts Receivable Department, you will resolve overdue invoices, collect payments from our existing customer base, address customer billing problems, and reduce accounts receivable delinquency.

Responsibilities

• Receive open accounts for collection efforts.
• Make outbound collection calls in a professional manner while maintaining and improving customer relations.
• Resolve customer billing problems.
• Collect customer payments.
• Identify issues attributing to account delinquency and discuss with management.
• Review and monitor assigned accounts and all applicable collection reports.
• Provide timely follow-up on payment arrangements.
• Evaluate Cash Sales accounts.
• Update customer information including purchase order numbers, contact names, credit card information, and phone numbers in Sage 100.
• Perform additional tasks as assigned by leadership.

Requirements

• High school diploma is required.
• Must be 18 years of age or older.
• Minimum of 2 years of corporate collections experience including interaction with a large customer base.
• Strong communication, problem solving, and analytical skills.
• Strong attention to detail to provide accuracy of work.
• Experience and adaptability to computer software (e.g., Word, Excel).
• Ability to communicate professionally via phone calls.
• Ability to lift up to 10 lbs.

Benefits

• On-the-job training and great hourly pay.
• 401K with company match.
• Profit sharing.
• Health insurance.
• Employee Assistance Program.
• Life insurance.
• Paid Time Off.
• Direct payroll deposit.
• Tuition reimbursement.
• 30% employee discount.
• Employee referral bonuses.

About the Company

UniFirst First Aid + Safety is a division of UniFirst Corporation and one of the largest providers of First Aid, AEDs, Compliance Training, Safety, and PPE products in the United States. Our customer base includes businesses such as manufacturing, office buildings, retail, construction, logistics, automotive, and government agencies. We are part of a $70 million division within a $1.8 billion company.

Work Environment

• Training: Ongoing cross-training across different department areas to enhance performance and career potential.
• Work Life Balance: Up to 40 hours per week with a standard 5-day work week and two days off.
• Career Growth: Strong preference for promoting from within.
• Culture: A family-oriented culture that values diversity and inclusion, welcoming different cultures, personalities, and backgrounds.