Accounts Receivable Collector

Key Responsibilities

• Produce written documents (e.g. e-mails, letters, memos, etc.) that clearly convey simple and complex issues surrounding outstanding balances.
• Review and reconcile payment applications by analyzing historical information.
• Telephone calls to clients to discuss resolution of accounts receivable balances that fall within the prescribed criteria.
• Tracking website status of invoices that are submitted electronically.
• Confirming that payments have been received from electronically submitted invoices including successfully appealed items.
• Record all collection activities within the assigned database.
• Communicate all collection activities with the assigned Partner.
• Analyze partial payments received from Clients and participate in the appeal process and write-offs.
• Conduct oneself in a professionally confident, courteous manner while communicating with the Regional Offices, Associates, Partners, Senior Management, and Client Contacts.
• Regularly inform management on all progress and significant developments in the performance of primary responsibilities.
• Independently produce quality work products.

Qualifications

• PREFERRED EDUCATION & EXPERIENCE: Associate or Bachelors degree OR High School Diploma or GED Equivalent and 4 years of office experience, 2 of which held in collections/accounts receivable
• INDUSTRY KNOWLEDGE: Experience in law firms or professional services is a plus, especially with an understanding of law firm revenue cycle and related processes.
• TechNICAL PROFICIENCY:
• Creating a basic worksheet
• Data entry and data formatting
• Performing calculations in an Excel worksheet by using basic formulas such as SUM
• Identifying, sorting, and filtering data
• Modifying the appearance of a worksheet including adjusting the layout, margins, font size, and print size.
• VLOOKUP, XLOOKUP, pivot tables, conditional formatting
• BILLBLAST EXPERIENCE
• STRONG COMMAND OF MICROSOFT OFFICE, SPECIFICALLY OUTLOOK AND EXCEL. EXCEL MUST HAVE KNOWLEDGE IS AS FOLLOWS:
• Aderant
• AS400 and Minisoft ARCS is advantageous but not required.
• ORGANIZATIONAL SKILLS: Proven ability to prioritize and organize assigned tasks in a dynamic, high-volume environment while maintaining productivity.
• CORPORATE COMMUNICATION: Strong verbal and written communication skills, combined with a clear ability to collaborate effectively with both internal and external clients. Additionally, ability to read cursive.

Benefits

• Competitive salary range: $50,000 - $75,000 USD
• Benefits package includes: 401(k) retirement savings plan, medical, dental, vision, disability, and life insurance.

Why Should You Apply?

• Outstanding benefits package, including 401k match and generous PTO plan
• Ample opportunities for professional development and advancement
• Access to corporate discount plans and other benefits