Accounts Receivable Collections Specialist

Essential Responsibilities

• Cash Posting: Payment transactions received to include eft, checks, and credit card payments.
• Perform collection calls on past due accounts
• Setup Accounts, Terms and COD
• Research and reconcile open accounts receivable issues
• Apply strong critical thinking, analytical skills, and high attention to detail in solving problems
• Provide customer service regarding collection issues, resolve client discrepancies and short pays
• Prepare and present reports on collection activities and progress
• Aid AR Coordinator Daily and other requests by senior management involving AR
• Communicate with customers and branch personnel regarding issues, such as providing invoices or statements, and other collection issues.

Requirements

• Minimum of 2 years of high-volume collections and accounts receivable experience.
• Strong problem-solving and account resolution skills.
• Experience researching and resolving customer account discrepancies.
• Accurate data entry skills with a high attention to detail.
• High School Graduate or equivalent, some college is preferred
• Excellent customer service and phone skills.
• Strong written & oral communications skills for interaction with branch personnel.
• Proficient Microsoft Excel Skills.
• Experience with Microsoft Dynamics SL preferable

Physical Requirements

• Must be able to sit at a computer, read computer screen, and input information for long periods of time.
• Sharing office space is a possibility. Some light travel could be required.
• Must be able to move about office as needed.
• Must be able to lift up to 5 pounds.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Physical Setting

• In Office (This is not a remote position)

Schedule

• 8 hour shift
• Day shift
• Monday to Friday