Accounts Receivable Collections Specialist

Galls® proudly serves America’s Public Safety and Military professionals by combining the broadest selection of uniforms, equipment and solutions in the industry with relentless customer service. With a national footprint of more than 160 locations and over 1,800 associates, Galls is the largest retailer specializing in Public Safety.

About the role

The right candidate thrives in a fast-paced culture that values strategic communication, teamwork and results. They will be a self-motivated, detail-oriented individual with an eye for automation and process improvement. This position requires strong accounting, analytical, organizational and problem-solving skills as well as the ability to communicate and work with other operational departments.

Responsibilities

• Contact customers with past due accounts with the goal of collecting the full amount due.
• Resolve invoicing discrepancies and process any necessary adjustments in the accounting system.
• Generate and send customer invoices and account statements as needed.
• Perform account reconciliations in a timely and accurate manner.
• Investigate and resolve any invoicing irregularities or customer inquiries.
• Meet or exceed daily customer contact goals.
• Collaborate across multiple operational departments, including Sales, Customer Service and Retail locations, as needed, to ensure all billing issues are resolved in a timely manner.

Requirements

• 2-3 years of experience with collections, invoicing, and/or accounts receivable.
• Proficient in Microsoft Office applications (specifically Excel).
• Knowledge of GAAP and basic accounting principles.
• Strong attention to detail with a dedication to accuracy.
• Excellent verbal and written communication skills.
• Excellent problem-solving skills.
• Ability to build relationships with clients and internal departments.
• High degree of familiarity with accounts receivable functions.