Accounts Receivable Clerk

Position Summary

The Accounts Receivable detail oriented is responsible for accurately processing receivables related to day-to-day property operations and affiliated entities.

Key Responsibilities

• Process resident payments and collections within the property management system.
• Apply and post late fees.
• Process returned payments.
• Review property transaction batches for accuracy.
• Calculate monthly fees and submit items for payment processing.
• Prepare internal bank deposits and verify deposits submitted by properties.
• Record and post credit card, direct debit, housing assistance, and other incoming payments.
• Communicate with on-site teams regarding payment issues and questions.
• Aid with open balance reconciliations.
• Prepare bank reconciliations for multiple accounts.
• Manage third-party commission and collection receipts.
• Provide monthly and annual rent roll reporting to tax authorities and other agencies as needed.
• Adjust resident ledgers based on requests from property teams, including account credits.
• Perform other assigned duties as needed.

Performance Expectations

• Complete work accurately, thoroughly, and within established deadlines.
• Communicate effectively in both written and verbal formats with internal and external stakeholders.
• Maintain a detail-oriented demeanor and build constructive working relationships.
• Follow all company policies, procedures, and operational guidelines.

Experience

• Accounts receivable processing and payment posting.
• Managing resident or customer payments, collections, late fees, and returned payments.
• Reconciling balances and preparing bank reconciliations.
• Calculating recurring monthly fees and supporting payment processing.
• Communicating with on-site teams or internal stakeholders regarding payment issues.
• Managing third-party receipts, reporting, and ledger adjustments.
• Strong attention to detail and accuracy.
• Completing work in a timely, thorough, and dependable manner.
• Effective verbal and written communication skills.
• Professionalism and ability to maintain constructive working relationships.
• Ability to follow company policies, procedures, and operational guidelines.