Accounts Receivable

Job Summary

The Accounts Receivable Collections Clerk is responsible for processing customer payments, monitoring accounts for non-payment, and resolving A/R issues. They also communicate with customers to make payment arrangements and investigate and resolve inquiries.

Essential Functions

• Process customer payments according to company policy.
• Follow the branch collection strategy in monitoring customer accounts for non-payment, skipped invoices, and partial payments.
• Provide regular communication to management regarding the status of account collections.
• Maintain a recovery system and initiate collection efforts.
• Complete monthly and quarterly closing statement processes and create reports.
• Communicate with customers via phone, e-mail, mail, or in person to make payment arrangements on delinquent accounts as approved by the Office Manager.
• Investigate and resolve customer inquiries promptly.
• Submit accounts to management for bad debt write-off.
• E-mail invoices to customers for payment.
• Assist in online setup and access for all clients.
• Perform other tasks as assigned by management.

Additional Functions

• May perform some of the other general office functions.

Qualifications

• Proficient with MS Office, with an emphasis on Excel spreadsheets summarizing aging/past due accounts.
• Excellent written and verbal communication skills in English, especially in telephone skills.
• Proven excellent interpersonal skills and ability to work successfully in a team environment.
• Great organizational and multi-tasking skills; detail-oriented.
• Show successful experience in the ability to press into action collection efforts enthusiastically.
• Demonstrate a good understanding of general business operating procedures and be proficient in data entry.
• Be able to handle difficult calls and personalities with professionalism and tact.

Education

• High School Diploma or GED required.
• 2 years of some accounting or similar experience.
• 2 years of general inter-office experience.
• 2 years of commercial collections experience.

Skills

• Accounts Receivable
• Data Entry

Behaviors

• Team Player
• Detail Oriented

Motivations

• Ability to Make an Impact

Benefits

For a general description of the benefits that are being offered for this position, you can visit alsco.com/benefits.

Company Information

• Alsco Uniforms has been working hard for its customers since 1889.
• Alsco Uniforms serves over 350,000 customers in 13 countries.
• Alsco Uniforms is a worldwide leader in the uniform and linen rental industry.
• Alsco Uniforms is committed to providing competitive pay, benefits, and ongoing career development.
• Alsco Uniforms is an Affirmative Action/Equal Employment Opportunity Employer.