Accounts Receivable Assistant - Temporary

Key Responsibilities

• Affix daily collections communications through phone calls, emails, and letters with customers.
• Support follow-up efforts on past due balances for assigned customer accounts.
• Provide professional and timely responses to customer inquiries regarding account balances and payment status.
• Reconcile assigned customer accounts and assist with the resolution of past due balances.
• Research unidentified payments and unauthorized deductions to ensure accurate account reconciliation.
• Aid in documentation requests including invoices, credit memos, and customer statements.
• Review and process credit approvals for stopped orders due to past due balances or credit limit issues in accordance with company policies.
• Serve as backup support for daily credit card reconciliation and lockbox deposits.
• Maintain accurate customer records within the company ERP system.
• Update customer contact information, request updated credit applications, and assist with credit limit modification requests.
• Document account activity and maintain organized records.
• Review AR Aging Reports and provide recommendations to management regarding accounts that may require collection action.
• Aid in report generation including customer balances, new account reviews, and collection letters.
• Participate in special projects and assist the accounting team with additional duties as assigned.

Requirements

Desired skills and qualifications include:

• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Ability to work independently and manage multiple tasks simultaneously.
• Experience with ERP systems and/or accounts receivable processes is a plus.