Accounts Receivable Assistant

Essential Duties and Responsibilities

• Manage claims over 90-days on the A/R reports in a timely manner
• Attach no-pays to the correct account
• Review non-financial correspondence and route to the appropriate departments for processing
• Manage hospital requests for ER notes and discharge summaries to support billing processes
• Sort, scan, and attach non-financial mail and documentation to the appropriate accounts
• Perform data entry and account updates, including patient and insurance information
• Assist with gathering supporting documentation for appeals and claims processing
• Provide general administrative support as needed
• Follow all state and federal collections and HIPAA laws

Knowledge, Skills, and Abilities

• Ability to communicate effectively and in a professional manner with patients, insurance carriers, co-workers, management and others
• General knowledge of ambulance medical billing/coding process
• Ability to prioritize and multi-task
• Basic proficiency in computer applications, including email, word processing, and spreadsheets
• Strong attention to detail
• Ability to establish/maintain cooperative working relationships with staff
• Strong verbal and written communication skills

Education and Experience

• HS Diploma/GED required
• Experience in Medicare A/R, appeals, correspondence and denials a plus
• At least one (1) year of experience in medical billing, accounts receivable, healthcare administration, or a related field preferred

Working Conditions

• Work is performed on a computer and requires long periods of sitting/standing at desk.