Accounts Receivable (AR) Specialist II

Summary Statement The City of Boise Department of Finance is looking for an Accounts Receivable (AR) Specialist II to join our team in a hybrid-eligible role that offers variety, ownership, and the opportunity to support departments across the City. If you have experience in accounts receivable, accounts payable, accounting entries, or other financial support work and are ready to take on more responsibility, this could be a great next step. In this role, you’ll be the go-to Finance resource for managing revenue for a group of City departments. You’ll prepare invoices, track and apply payments, manage revenue-generating contracts, follow up on outstanding balances, reconcile accounts, and help resolve discrepancies. You’ll also work directly with departments across the City, giving you exposure to a variety of operations while continuing to build your accounting and financial experience. We’re looking for someone who is organized, comfortable digging into the details, and enjoys solving problems and working with others. To ensure internal equity and alignment with the approved budget for this position, offers are made within the posted hiring range. Although the hiring range is fixed, employees receive an exceptional benefits and total rewards package that enhances the overall value of employment with the City of Boise. Required Knowledge, Experience, And Training High school diplomaTwo years of experience in accounts receivable processing.Knowledge of accounting principles and practices, computerized accounting systems and software. Special Requirements Applicants Must Be Able To Pass City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process RegulationHybrid Work Eligible Why the City of Boise? The benefits are real and among the best in the Treasure Valley: 100% Employer paid medical coverage for you and your family.PERSI retirement (11.96% Employer Contribution) plus employer-matched 401(k)/457b10 hours vacation/month (grows with tenure), 12 paid holidays, and 8 hours sick leave/month10 weeks paid parental leave$500 annual wellbeing incentiveTuition reimbursement and free local bus passBasic life and long-term disability insurance at no cost Disclaimer: This job posting may close earlier than the listed closing date. If this occurs, a minimum of 24 hours’ notice will be provided prior to closing. Applications received for this recruitment may be used to fill similar vacancies within the City of Boise as they occur. Essential Functions Ensures compliance with the City's Accounts Receivable and Cash Handling policy as it relates to assigned departmental transactions. Prepares cash receipts or conducts cash audit for transactions processed at point of sale and miscellaneous deposit transactions, determines account coding, identifies overages and shortages. Coordinates with Treasury and/or Accounting to match deposits and credit card transactions in compliance with established accounting standards. Complex research using payment processor software to investigate credit card settlement issues, and problem resolution. Field chargeback disputes, furnish receipts and strive to collect reimbursement for chargebacks. Applies various types of payments in the software system. Makes bank deposits. Performs collection efforts on past due balances in compliance with City collections standards. Coordinates with operational or finance manager to understand complex contracts, memorandums of understanding or resolutions, for details affecting receivables. Performs accounts receivable functions including: customer setup; complex calculations for billing preparation; generates invoices in receivable system; mails invoices to customers; runs Aging Reports or tracks receivables for timeliness and follows up as needed; supports requisite management review Performs financial support by researching accounts, reconciling, accrual and journal entry corrections, and tracks donations or other special payments. Fields inquiries from both external and internal customers using multiple and various software, tools and techniques. Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time. Requirements Additional Required Knowledge, Experience, And Training Ability To Apply accounting principles to resolve problemsUse spreadsheet software at an intermediate levelAccurately perform complex mathematical calculationsUse accounting softwarePrepare reportsEstablish priorities and organize workloadResearch and analyze dataCommunicate effectively verbally and in writingEstablish methods, procedures, and internal controls to maintain accounts receivableComplete tasks under time constraints and strict deadlinesMaintain accurate and detailed accounting recordsReconcile complex, high volume accountsWork independently or with minimal supervisionExercise good judgmentInterpret and follow City code, policies, regulations and proceduresRecommend solutions and correct problemsDisplay an attitude of cooperation and work harmoniously with all levels of City of Boise employees and publicCommunicate effectively in the English Language at a level necessary for efficient job performanceMaintain confidentiality with sensitive documents or informationComplete assignments in a timely fashionUnderstand and comply with all rules, policies and regulationsMaintain prompt and regular attendancePerform all essential and marginal functions as assigned by an authorized employee, supervisor and/or manager with or without a reasonable accommodation. Preferred Knowledge, Experience, And Training Associate’s or Bachelor’s Degree in Finance, Accounting or related field or four years experience in accounts receivable processing. Governmental accounting experience is a plus. Experience transacting admissions or sales in a high volume POS with tendering of cash, gift cards and credit cards. Cash handling, bank deposits and bank reconciliation for cash and credit cards preferred. Working Conditions The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Efforts Work includes sensory ability to talk, hear and touch. Work in this position also includes close vision. Employees will sit. Position requires hand/finger dexterity. Working Environment The work environment will include inside conditions.