Accounts Receivable (AR) Portfolio Specialist III

1. About Our Client:The organization operates in the human capital management (HCM) industry, providing cloud-based solutions to manage workforce efficiency, productivity, and compliance globally. With headquarters in Toronto, Ontario and Minneapolis, Minnesota, and operations spanning North America, Europe, the Middle East, Africa, and the Asia Pacific Japan region, the company offers a unified HCM platform designed to support diverse workforces. 2. About the Opportunity:The Accounts Receivable (AR) Portfolio Specialist III is responsible for managing a portfolio of customer accounts to ensure timely collection of outstanding receivables. This role involves collaborating with customers and internal teams to resolve disputes and account inquiries, contributing directly to improved cash flow and customer satisfaction while supporting overall business performance. 3. Responsibilities:• Manage assigned customer accounts to collect outstanding receivables and reduce days sales outstanding (DSO).• Research and analyze account activity; negotiate resolution of invoice disputes.• Approve and process account-related concessions and credits with sound judgment.• Facilitate meetings with stakeholders to resolve account inquiries and disputes.• Use business tools such as NetSuite, Power BI, Excel, and Salesforce to support accounts receivable tasks.• Collaborate with cross-functional teams to address data inaccuracies, billing issues, and operational delays.• Reduce unapplied cash and payment errors through proactive customer engagement.• Maintain knowledge of service offerings, pricing, contract terms, and billing requirements.• Ensure accurate record-keeping and detailed documentation. 4. Requirements:• Two to four years’ experience in customer service, accounts receivable, billing, or a high-volume business environment.• Bachelor''s degree in Finance, Accounting, Business Administration, or equivalent experience.• Strong organizational, planning, multitasking, and problem-solving skills.• Self-motivated with ability to work independently.• Proficiency with Windows-based software, Microsoft Outlook, Word, Excel, ERP, and CRM applications.• Ability to collaborate effectively across multiple teams.• Strong verbal and written communication skills. 5. Pay Range and Compensation Package:• The pay range and compensation package for this role will be determined based on the candidate’s experience, skills, and other relevant factors. 6. Benefits & Perks:• Medical, dental, vision, and life insurance.• Participation in a 401(k) plan with matching.• Global Employee Stock Purchase Plan.• Unlimited time away from work instead of accrued vacation.• Ten paid US holidays.• Up to 80 hours of paid sick leave.• Seventeen weeks of paid parental leave (subject to policy).• Volunteer days and community impact initiatives. Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note:RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.