Accounts Receivable (AR) Associate

Responsibilities

• Process monthly homeowner assessment billings across multiple communities and entities
• Process incoming payments and maintain accurate account records
• Generate and distribute account statements and delinquency notices
• Maintain the accuracy and integrity of resident and owner account data
• Care for property transfers and disclosures
• Coordinate ownership transfers and disclosure requests through HomeWiseDocs
• Manage documentation related to resale, builder, vacant lot, and other property transfers
• Ensure records are complete, accurate, and processed in a timely manner
• Deliver Exceptional Customer Service
• Absorb account questions and payment inquiries from residents and property owners
• Respond to requests from title companies, lenders, real estate professionals, and management partners
• Escalate complex issues as needed while ensuring timely follow-up and resolution
• Contribute to Team Success
• Research account discrepancies and assist with data maintenance
• Support ongoing process improvements and departmental initiatives
• Take on additional responsibilities as needed to support the accounting team and company growth

Requirements

• 1–4 years of accounting, bookkeeping, accounts receivable, or related experience
• Strong attention to detail and commitment to accuracy
• Excellent organizational and time management skills
• Strong written and verbal communication skills
• Customer-service mindset with a high level of professionalism
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency with Microsoft Excel, Word, and Outlook
• Data entry experience

Qualifications

• Knowledge of general accounting principles
• Experience with homeowner associations, community associations, or property management
• Real estate title transfer or disclosure experience
• Experience with Vantaca or similar property management/accounting software
• Ability to work independently while contributing as a collaborative team member