Accounts Receivable Analyst
About the role
Accept match and apply customer payments to invoices, research and resolve unapplied cash receipts and payment errors, negotiate settlements for collections, manage A/R aging reports to identify past due accounts, pursue collection efforts manually and electronically, evaluate customer accounts for termination, manage customer communications via phone and email, process approved refunds, collaborate across departments to address collection and payment matters, timely, regularly review reports and processes to assess gaps due to ongoing process changes, assist management with projects to streamline and improve AR and collection processes.
Responsibilities
- Accept match and apply customer payments to invoices
- Research and resolve unapplied cash receipts and payment errors
- Negotiate settlements for collections
- Manage A/R aging reports to identify past due accounts
- Pursue collection efforts manually and electronically
- Evaluate customer accounts for termination
- Manage customer communications via phone and email
- Process approved refunds
- Collaborate across departments to address collection and payment matters
- Timely, regularly review reports and processes to assess gaps due to ongoing process changes
- Assist management with projects to streamline and improve AR and collection processes
Requirements
- Proficient attention to detail
- Highly motivated, reliable, and able to work independently
- Highly proficient in Excel; formulas, pivot tables, VLOOKUP, etc.
- Strong interpersonal skills
- Excellent communication skills, verbal and written
- Strong problem-solving skills
- Exceptional organization abilities
Qualifications
- Typically requires a minimum of 1 - 3 years of related experience.
Skills
- Excel proficiency
Benefits
No specific benefits mentioned in the job description.
Pay
No specific pay information provided in the job description.
Schedule
No specific schedule information provided in the job description.