Accounts Receivable Administrator I

About the role

The Accounts Receivable Administrator I supports the shared service team by assisting with billing, cash applications, and reconciliation. This entry-level role focuses on learning core processes, performing routine tasks, and helping resolve basic issues under supervision. The position ensures accuracy in financial transactions and compliance with company policies and procedures.

Responsibilities

• Assist in reviewing and analyzing aging reports to identify leases or accounts needing reconciliation.
• Help create adjustments and reallocate payments to clear outstanding balances.
• Prepare SAMM (same account applies) entries with guidance.
• Research open payments and credits to determine appropriate next steps.
• Provide invoice and statement copies to tenants upon request.
• Notify management of any discrepancies found in invoicing.
• Support team members with account-related tasks and inquiries.
• Ensure department procedures, policies, and internal controls are followed.
• Contribute to internal customer service through clear and timely communication.
• Support billing processes in third-party systems under supervision.
• Report billing issues or trends to management in a timely manner.
• Provide assistance to the billing team with routine tasks.
• Cash Applications: Collect documentation for weekly audit reports and requests.
• Cash Applications: Collaborate with internal teams to resolve basic cash application issues.
• Cash Applications: Review unapplied cash and suggest disposition with guidance.
• Cash Applications: Escalate unresolved issues to management promptly.
• Reporting & Compliance: Assist in preparing basic reports such as aging summaries and unapplied receipts.
• Reporting & Compliance: Support monthly closing activities for accounts receivable.
• Reporting & Compliance: Follow all company policies and support compliance efforts.
• Reporting & Compliance: Participate in special projects and other tasks as assigned.

Qualifications & Requirements

• H.S. Diploma/GED is required; Associates’ degree preferred in Accounting, Finance, or a related field.
• Demonstrated knowledge and proficiency working with Great Plains preferred.