Accounts Receivable Administrator

Primary Responsibilities

• Own the collection process for all assigned customer accounts
• Contact customers by phone and email to collect past due invoices
• Prioritize collection efforts using aging reports and delinquent account reports
• Investigate and resolve billing disputes, payment discrepancies, and customer concerns
• Drive internal accountability by following up with project managers, sales representatives, service coordinators, and other departments to obtain information needed to collect payment
• Escalate collection issues to management before accounts become high risk
• Maintain professional relationships while protecting Firetrol's financial interests
• Assist with additional accounting or administrative duties as assigned

Requirements

• Experience in Accounts Receivable, collections, or accounting
• Strong verbal and written communication skills
• Excellent organizational and follow-up skills
• Able to work independently and manage multiple priorities
• Comfortable making collection calls and having difficult conversations
• Proficient with Microsoft Office and accounting software (GP experience preferred)

Benefits

• Competitive wages
• Top-of-the-line benefits including health, dental, vision, life insurance, short and long term disability, generous paid time off, and a 401(k) plan with a generous company match and immediate vesting
• Sponsorship of training and education opportunities
• Career growth opportunities