Accounts Payable Supervisor (Hybrid - Norristown, PA)

Responsibilities

• Supervise daily accounts payable operations, including invoice processing, expense reports, customer refunds, and the customer service call center
• Manage employees working remotely
• Train, mentor, and evaluate AP team members; provide guidance on policies and procedures
• Cook up and expedite the processing of documents submitted to A/P by directing daily workflow, reviewing volumes, processing scheduled reoccurring payments, evaluating problems and communicating identified problems and resolutions to Manager
• Investigate and resolve supplier payment issues, including late, missed or incorrect payments
• Identify root causes of supplier payment issues and implement corrective actions to prevent recurrence
• Oversee end-to-end expense report processing in SAP Concur, ensuring compliance with corporate travel and expense policies and timely reimbursement
• Review and approve complex or escalated expense reports and resolve discrepancies or policy exceptions
• Administer the American Express corporate card program, including card issuance, reconciliations, employee support and policy enforcement
• Prepare, analyze, maintain and distribute AP and expense-related reports using Cognos and Excel
• Utilize advanced Excel functions to analyze trends, identify issues and improve efficiency
• Maintain and enforce internal controls and SOC compliance within AP processes
• Identify opportunities for process improvement and system optimization
• Provide T&E policy and SAP Concur training to new employees
• Review and update AP policies
• Sponsor, lead, facilitate and participate in inter-department work groups and cross-functional improvement teams
• Perform special projects, audits, account reconciliations and performance evaluations

Qualifications

• Bachelor degrees in business or equivalent experience preferred
• Extensive knowledge and hands on experience with a variety of A/P processes and procedures
• Excellent organizational, leadership, analytical, and communication skills
• Strong attention to detail and ability to meet deadlines
• Advanced knowledge of SAP Concur Expense required; experience configuring Concur policies, approval workflows, and expense types
• Extensive experience developing and maintaining Cognos reports
• Advanced Excel skills, including complex formulas and data analysis
• Knowledge and skill to make multiple decisions regarding a variety of circumstances
• Process improvement or automation experience
• 2-5 years related experience with a minimum of four (4) years of experience in a supervisory capacity required