Accounts Payable Specialist

Responsibilities

• Invoice Processing: Receive, verify, and process vendor invoices, ensuring accuracy, proper coding, and timely approvals.
• Payment Execution: Prepare and execute payments to vendors in accordance with company policies and payment schedules.
• Account Reconciliation: Reconcile vendor statements and resolve discrepancies to maintain accurate financial records.
• Guest Refunds: Process guest refund requests promptly and accurately, coordinating with Guest Services and Finance teams.
• Chargeback Management: Investigate and contest credit card chargebacks, providing supporting documentation and timely responses.
• Accounts Receivable: Generate customer invoices, monitor aging reports, and follow up on outstanding balances to ensure timely collections.
• Record Maintenance: Maintain organized and up-to-date records of all AP and AR transactions for audit and reporting purposes.
• Cross-Functional Collaboration: Work closely with shipboard and shoreside departments to ensure smooth financial operations and resolve issues.
• Month-End Support: Assist with month-end closing activities, including journal entries and financial reporting.
• Compliance & Controls: Ensure all financial transactions comply with internal policies and external regulations.

Qualifications

• Associate’s or Bachelor’s degree in Accounting, Finance, or a related field preferred.
• Certification in bookkeeping or accounting (e.g., AIPB, NACPB) is a plus.
• Minimum of 2 years of hands-on experience in accounts payable and/or accounts receivable.
• Experience working with accounting software and ERP systems (e.g., QuickBooks, NetSuite, SAP).
• Prior experience in hospitality, cruise, or travel industry is a plus.
• Strong understanding of accounting principles, including accounts payable and receivable processes, reconciliation, and financial reporting.
• Proficiency in accounting software and ERP systems (e.g., QuickBooks, NetSuite, SAP) and Microsoft Excel.
• Excellent attention to detail and accuracy in handling financial data and documentation.
• Effective communication skills, both written and verbal, with the ability to interact professionally across departments and with external stakeholders.
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Ability to identify and resolve discrepancies independently and maintain accurate records.
• Ability to manage sensitive financial information with discretion and confidentiality.
• Adaptability to changing priorities and a commitment to continuous process improvement.
• Collaborative mindset with the ability to work effectively with both shipboard and shoreside teams.