Accounting Specialist

Responsibilities

• Generate customer freight invoices based on rate confirmations and delivery documentation
• Ensure invoices include all required backup (PODs, BOLs, accessorial approvals)
• Communicate with customers regarding billing questions, disputes and collections
• Maintain customer records, contracts, ACH and W-9 documentation
• Monitor AR aging and follow up on past-due freight bills
• Collaborate with operations, and customer service teams to resolve billing issues
• Run D&B and Credit Safe reports for new and existing customers
• Auxiliary with Collections efforts
• Process carrier and vendor invoices accurately and on time
• Match invoices to load confirmations, rate agreements, bills of lading (BOLs), and proof of delivery (POD)
• Review accessorial charges (detention, layover, fuel surcharges, lumper fees) for accuracy
• Resolve invoice discrepancies with carriers, brokers, and internal operations teams
• Prepare and process weekly ACH payments
• Maintain carrier and vendor records
• Monitor AP aging and correspond with carriers and vendors to resolve payment issues
• Maintain accurate financial records within the TMS system
• Apply customer payments and reconcile remittances
• Research and resolve overpayments, short pays and rebills
• Support audits by providing requested documentation
• Identify opportunities to improve AP/AR processes and automation

Qualifications

• Bachelor’s degree (Accounting, Finance, or related field preferred)
• 5+ years of AR/AP experience, preferably in transportation, logistics, or supply chain
• Experience with high-volume transactions and tight billing deadlines
• Strong attention to detail and problem-solving skills
• Proficiency in Excel and accounting software
• Excellent verbal and written communication skills
• Experience with Accounting systems
• Strong organizational and time-management skills
• Ability to work in a fast-paced, deadline-driven environment
• Clear and professional communication with carriers and customers
• Ability to analyze discrepancies and resolve issues efficiently
• High level of integrity and confidentiality