Accounting Specialist

About Us Span Alaska Transportation, established in 1978, is a premier, asset-based freight forwarding company serving the great state of Alaska. Our dedicated team provides outstanding service with exceptional care and attention to detail. We are always interested in extraordinary people with proven skills who are dependable team players and bring out the best in others. Our supportive and empowering work environment is the foundation of the superior service, customer experience, and satisfaction we are known for within our industry. Matson is honored to be certified as a Great Place to Work. Our team of dedicated and talented employees consistently deliver exceptional results for our customers and the communities in which we serve. Learn more at spanalaska.com. About The Role The Accounting Specialist is responsible for the reduction of accounts receivables balances, collecting on driver collect accounts as well as researching any outstanding billing or rating issues and forwarding information through the appropriate channels to be resolved. What you’ll do: Manage collection calls and/or correspondence in a fast-paced, goal-oriented collections department. Provide customer service regarding collection issues, process customer refunds, process, and review account adjustments, resolve client discrepancies and short payments. Monitor and maintain assigned accounts. Work to reduce delinquency for assigned accounts. Enlist the efforts of the credit manager and sales and senior management when necessary to accelerate the collection process. Establish and maintain effective and cooperative working relationships with customers and Span Alaska Transportation. Audit delinquent accounts considered to be uncollectable; ensure maximum efforts have been taken before assigning bad credit status to account. Driver-collect calls. Perform other assigned tasks and duties necessary to support the Accounts Receivable department. You have these skills: Excellent written and verbal communication abilities. Ability to work both independently and as part of a team, focused on achieving company goals. Requires the ability to multitask and work well under pressure. Strong attention to detail and goal oriented. Commitment to excellent customer service. Experience with Microsoft Office programs. Experience working with multi-line phones. And these qualifications: High School diploma required. Minimum one (1) year of experience in high paced and volume collections department. Must be able to work overtime as needed. Extra credit if you have: College degree in business related field. Accounts Receivable knowledge/experience. Transportation industry knowledge. Physical Requirements: Must be able to sit for extended period using computer. Work Environment: Work is typically performed in a fast-paced office environment. Extensive phone work. At Span Alaska, we're looking for people to build a unified team to maintain our values of trust, integrity, and reliability. We welcome people who think rigorously and thoughtfully challenge assumptions. The hourly range is posted for this position in Washington. The hourly rate will depend upon qualifications and other operational considerations. Span Alaska Transportation offers medical, dental, and vision insurance benefits as well as a wide variety of other benefits to employees and their families. These benefits options include life insurance, supplemental life insurance, short-term, and long-term disability insurance, as well as more specialized benefits such as emergency childcare, death and dismemberment insurance, prepaid legal services, and adoption assistance. Span offers contribution opportunities to your 401K or Roth accounts with employer matching along with 8 paid holidays a year and tiered paid time off benefits. #SAT