Accounting Specialist

Bachelor's degree with no prior experience required. This role focuses on reviewing open accounts for collection efforts, managing accounts receivable activities, and supporting customer account setup and maintenance. Offers a strong opportunity to gain experience in a large, well-established corporate environment, with potential for future extension or conversion depending on business needs.

Responsibilities

• Review open customer accounts and initiate collection efforts in a timely and organized manner.
• Make collection calls in a professional and courteous manner while maintaining positive and constructive customer relationships.
• Proactively identify and resolve client billing issues and accounts receivable delinquencies to reduce outstanding balances.
• Analyze and identify root causes of account delinquencies and communicate findings and recommendations to management.
• Negotiate payment plans and settlement agreements within established company guidelines and policies.
• Recommend accounts for escalation, legal action, or write-off when appropriate and in accordance with company procedures.
• Meet or exceed quarterly collection and aging targets by consistently following up and managing assigned accounts.
• Maintain accurate, detailed, and up-to-date records of all collection activities, communications, and account statuses.
• Assist with customer account setup and maintenance, including entering and updating customer information in Salesforce.
• Screen new and existing customers and manage customer credit limits.

Skills

• Strong capability to learn new systems, processes, and tools, including Salesforce.
• Effective verbal and written communication skills.
• Persistence and comfort with regular follow-up on outstanding accounts.
• Good organizational skills and attention to detail.
• Ability to understand and follow established accounting processes and company policies.
• Strong problem-solving skills and the ability to identify and address root causes of delinquencies.
• Ability to work independently while collaborating effectively with cross-functional teams.

Qualifications

• Degree in Business, Accounting, or Finance, or 2 years of relevant experience.
• Experience working with Salesforce or similar customer relationship management (CRM) systems.
• Experience in a corporate or large organizational environment.

Work Environment

This role is based at a corporate headquarters and follows a hybrid schedule with three days per week in the office. Standard working hours are approximately 8:00 a.m. to 4:30 p.m. The environment is professional and office-based, with regular use of accounting systems, Salesforce, and productivity tools such as Microsoft Excel. The position provides exposure to a large, complex organization and offers a structured, policy-driven setting where accuracy, consistency, and adherence to established processes are highly valued.

Schedule

Hybrid position with three days per week in the office. Standard working hours are approximately 8:00 a.m. to 4:30 p.m.

Pay

The pay range for this position is $23.00 - $27.00/hr. Individual compensation offered within this range will depend on qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits

Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include:

• Medical, dental, and vision insurance
• Critical Illness, Accident, and Hospital insurance
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short- and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation, or Sick Leave)