Accounting Manager- Resident Support

Nestled at the base of Cougar Mountain in Issaquah, Washington, Timber Ridge at Talus is a senior living community unlike any other in the East Seattle area. As the area’s first Silver LEED-certified Life Plan Community, our campus and natural setting reflect our residents’ love of the Pacific Northwest. We offer a unique combination of an all-inclusive lifestyle, superior hospitality, and a beautiful location.

About the role

We are seeking an experienced, customer-focused Accounting Manager to serve as the onsite financial steward for our senior living community within a hybrid Target Operating Model (TOM). This role provides day-to-day execution, resident and department head support, and real-time financial insight, while partnering closely with centralized Centers of Excellence (COEs) and the Regional Finance Partner to ensure accuracy, compliance, and strategic alignment.

Responsibilities

• Serve as the primary contact for residents and families regarding billing and financial inquiries.
• Manage a team of Front Desk Receptionists using strong interpersonal skills.
• Act as the primary onsite owner for accounting, billing, and financial matters impacting residents, vendors, and department leaders.
• Collaborate with Marketing & Sales to answer prospective residents' financial questions and gather financial qualification information; may participate in aspects of the closing process to ensure smooth financial on-boarding.
• Research, explain, and resolve resident billing questions, including ancillary charges.
• Coordinate between the community, corporate centers of excellence, and Regional Finance to ensure timely issue resolution.
• Manage onsite vendor relationships and respond to vendor questions requiring local context.
• Partner closely with the Regional Finance Partner to align community performance and identify additional resources needed for operational success.
• Provide local insight, operational context, and issue identification to support forecasting, performance reviews, and strategic decision-making.
• Serve as the onsite escalation point for financial accountability.
• Support the Executive Director with financial communications, insights, and leadership.
• Review detailed financial results with department heads, helping them understand variances, spend drivers, and operational impacts.
• Provide guidance to department leaders on coding, accrual identification, and spend-down questions.
• Handle physical invoices, including receipt, scanning, and routing to the centralized AP inbox.
• Coordinate AP accruals with department heads and COEs to ensure accurate period reporting.
• Maintain accurate resident financial records and census data in systems such as PCC and C3LinC.
• Support system data maintenance, resident financial record changes, and census updates.

Requirements

• Bachelor’s degree in Accounting, Finance, or a related field; or equivalent experience.
• 6–8 years of accounting, finance, reporting, or audit experience.
• Supervisory experience leading a team of 3 or more direct reports.
• Strong customer service skills and documented leadership, supervision, and communication abilities.
• Strong understanding of general ledger accounting, accruals, financial statements, and reconciliations.
• Advanced Excel skills and experience working across multiple financial systems.
• Experience influencing outcomes and guiding work through collaboration across centralized teams and local stakeholders.
• Strong communication, organization, and problem-solving skills.
• High attention to detail, accuracy, and ability to manage priorities in a dynamic environment.
• Minimum of three years hands-on experience with G/L, A/P, A/R, Payroll, and financial statement preparation.
• Proficiency in the use of business office machines, computers, spreadsheets, and word processing.

Preferred Qualifications

• CPA certification.
• Experience in senior living or healthcare.
• Familiarity with systems such as Point Click Care (PCC) and AP platforms.
• Active Notary Commission.

Benefits

• Medical, dental, and vision insurance.
• DailyPay offering.
• Life and disability insurance.
• 401(k) with company match.
• Health Savings Account & Flexible Savings Account.
• Employee assistance program.
• PTO and eight paid holidays.
• Pet insurance and employee discounts (including wireless plan and retail discounts).
• Tuition reimbursement.
• Free Lyft rides to and from the Issaquah Transit Center, if needed.
• Free underground parking.
• Free meals.
• Continual professional training and career advancement opportunities.

Pay

$95,000–$120,000, depending on experience.

Schedule

Monday–Friday (Full Time).