Accounting Clerk II

About the role

We are seeking a dedicated Accounts Receivable Specialist to join our team. The ideal candidate will proactively manage customer relationships to ensure timely collection of past due invoices, resolve billing issues, and maintain accurate account records. This role also involves assisting with account reconciliations, credit analysis, and supporting month-end, quarter-end, and year-end close processes. This is a Contract position based out of Salt Lake City, UT.

Responsibilities

• Make collection calls for outstanding past due invoices and maintain appropriate customer credit limits.
• Place accounts on hold as necessary to meet weekly collection goals.
• Keep accurate notes and follow-up actions in the SAP module.
• Resolve payment issues by providing documentation, invoice submission in customer portals, and assisting in negotiating customer payment plans.
• Develop a working knowledge of the sales process and types of instrument ownership to effectively communicate with customers and Territory Sales Managers.
• Understand customer structure, including sold to/bill to partners and customer types in SAP.
• Interact with AR Manager, SR Manager, Controller, and/or Legal on customer bankruptcies, fraud, or reorganizations.
• Provide support in clearing AR email inbox daily and gain exemption certificates for about-to-expire certificates.
• Work with internal and external customers to provide requested data.
• Assist with the annual audit and any related interim procedures.
• Conduct monthly account reconciliations as assigned.
• Perform all work in compliance with company quality procedures and standards.
• Perform other duties as assigned.

Skills

• Experience in collections and accounts receivable.
• Strong customer service skills.
• Proficiency in SAP and Microsoft Office.
• Ability to work with aging reports, debt and credit management.
• Understanding of finance, including V-lookups.
• High School Diploma, GED, or equivalent.
• 3+ years of related experience in AR Credit and Collections, billing, claims, or contracts.
• Knowledge of ERP systems and the Accounts Receivable function.
• Foundational understanding of debits and credits as they relate to Accounts Receivable.