Accounting Assistant – Tolling

About the role

MCI is seeking a detail-oriented Accounting Assistant – Tolling to join our Finance & Accounting team. This role provides day-to-day accounting support with a primary focus on Tolling operations, including financial transactions, reconciliations, data accuracy, and transaction research. While Tolling will be your primary area of responsibility, you will also provide support to the 3PC accounting function as needed, including during PTO coverage and periods of increased business demand.

The role begins with on-site training in the Dallas market, transitioning to a Work-from-Home arrangement following successful completion, with occasional on-site requirements.

Responsibilities

• Support daily accounting activities related to Tolling operations.
• Process, review, and validate tolling-related financial transactions.
• Complete and assist with bank and financial reconciliations.
• Review financial data and supporting documentation for accuracy and completeness.
• Identify, investigate, and escalate discrepancies, variances, and transaction issues.
• Research and assist with resolving financial discrepancies.
• Maintain accurate accounting records and supporting documentation.
• Enter, update, and validate financial information within relevant systems.
• Use Microsoft Excel to organize, analyze, and reconcile financial data.
• Provide accounting and administrative support to the wider Finance & Accounting team.
• Provide coverage and support for the 3PC accounting function when required.
• Meet established deadlines and maintain accuracy in a high-volume environment.
• Communicate effectively with team members and management using Microsoft Teams and Zoom.
• Use AI-enabled tools to support research, efficiency, and day-to-day productivity.
• Maintain confidentiality when handling financial and business information.
• Work additional hours when required, including occasional weekend support.

Requirements

• Previous experience in an Accounting Assistant, Finance Assistant, Accounts Clerk, or similar role.
• Experience with bank reconciliations or financial reconciliations.
• Strong working knowledge of Microsoft Excel.
• Strong numerical skills and data-entry accuracy.
• Ability to identify, investigate, and resolve discrepancies.
• Understanding of basic accounting principles.
• Comfortable working with financial systems and learning new technology.
• Experience using virtual communication platforms such as Microsoft Teams and Zoom.
• Comfortable working on camera when required.
• Strong written and verbal communication skills.
• Strong attention to detail and time-management skills.
• Ability to work Monday–Friday, 7:00 AM–4:00 PM CST, with flexibility for occasional overtime and weekend work.

Preferred Qualifications

• Experience in a high-volume accounting or transaction-processing environment.
• Experience with tolling, payments, transportation, or related financial transactions.
• Experience using AI tools such as Claude or similar platforms.
• Experience supporting multiple accounting functions or business units.

Physical Requirements

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and required to sit/stand for long periods while using a computer and telephone headset. The employee will regularly operate office equipment, including a computer, phone, copier, and printer. The employee may occasionally move about the office, reach in any direction, raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

Conditions of Employment

• Must be authorized to work in the country where the job is based.
• Must be willing to submit to a LEVEL II background and/or security investigation with fingerprinting (job offers contingent on results).
• Must be willing to submit to drug screening (job offers contingent on results; does not apply in Canada).

About the Company

MCI is one of the fastest-growing tech-enabled business services companies in the USA, delivering Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across industries such as healthcare, retail, government, education, telecom, technology, e-commerce, and financial services. Our contact centers leverage both on-site and remote agents, powered by advanced technologies to enhance customer journeys, drive scalability, and reduce costs.

MCI helps customers address CX and DX challenges by creating industry-leading solutions that deliver exceptional experiences and optimal performance. The company provides business process outsourcing, staff augmentation, contact center services, and IT services, including hosting, software, and specialized staffing. In 2019, MCI was named Iowa’s Fastest Growing Company and ranked 452nd on Inc. Magazine’s list of the fastest-growing private companies in the USA.

MCI operates ten business process outsourcing service delivery facilities across the U.S., Canada, South Africa, and the Philippines. The company employs 10,000+ individuals and serves 150+ diverse North American client partners through brands such as MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services, OnBrand24, The Sydney Call Center, Valor Intelligent Processing, BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

Schedule

Monday–Friday, 7:00 AM–4:00 PM CST, with flexibility for occasional overtime and weekend work.